Venezuela

General contact information


General inquiries

Tel: +58-212-908-8111
E-mail: dialogo@co.ibm.com
www.ibm.com/ve/es/

Shopping

Tel: 0800-100-5000

Address

IBM de Venezuela S.A.
Edificio IBM
Avda. Ernesto Blohm
Chuao
Caracas, Venezuela

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 58-212-908-8811
Toll free: 0800-100-4885

IBM Lotus Software Support
Toll: 800-100-2090(spanish)2

IBM System X Hardware Support
0800-100-4885 option 1-1

Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll free: 0800-100-20111

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

1coverage 08-19X5
2English only during off shift hours