Venezuela

General contact information

General inquiries

Tel: +58-212-908-8111
E-mail: dialogo@co.ibm.com
www.ibm.com/ve/es/

Shopping

Tel: 0800-100-5000

Address

IBM de Venezuela S.A.
Edificio IBM
Avda. Ernesto Blohm
Chuao
Caracas, Venezuela

Support

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

• Open Service Request

IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 58-212-908-8811
Toll free: 0-800-225-5347

IBM Lotus Software Support
Toll: 800-100-2090(spanish)²

System x servers support
Tel :0800-2255347

Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll free: 0800-100-2011¹

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

¹coverage 08-19X5
²English only during off shift hours