General contact information
General inquiries
Tel: +58-212-908-8111
E-mail: dialogo@co.ibm.com
www.ibm.com/ve/es/
Shopping
Tel: 0800-100-5000
Address
IBM de Venezuela S.A.
Edificio IBM
Avda. Ernesto Blohm
Chuao
Caracas, Venezuela
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 58-212-908-8811
Toll free: 0-800-225-5347
IBM Lotus Software Support
Toll: 800-100-2090(spanish)2
Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll free: 0800-100-20111
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.
- Tel: 0800-100-5000
1coverage 08-19X5
2English only during off shift hours