General contact information
General inquiries
Tel: 0870-542-64261
+44-1475-898-0732
Fax: 0870-542-63291
+44-2392-221142
E-mail: ibm_crc@uk.ibm.com
www.ibm.com/uk/en/
Shopping
Tel: Toll Free: 0800-169-1458
Address
IBM (United Kingdom) Ltd
P.O. Box 41
North Harbour
Portsmouth
Hampshire PO6 3AU
England
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
Hardware Support
Tel: 08705-500-900
Software Support
Tel: 0870-010-1952
Software Support: Fee based – IBM PC Products
Tel: 01475-555-0553
Software Support: Fee based – System x ServicePac
(180 day support, IBM Director, Remote Technical Support)
Tel: 01475-557-252
IBM U2 Software Support
Toll: +44 (0) 20 8844 3001+ choose option #1 (International)
Toll Alt: (001) 913-928-5335
Toll Free: Toll Free 0800 773771
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.
1For calls made from within UK
2For calls made from outside United Kingdom
330 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.