General contact information
General inquiries
Tel: +66-2-273-0041
Fax: +66-2-273-0624
E-mail: direct@th.ibm.com
www.ibm.com/th/en/
Address
IBM Thailand Co., Ltd.
IBM Building
388 Phaholyothin Road
Bangkok 10400
Thailand
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IT Services
Tel: 1800-299229
S/390
Tel: +66-2-273-4333
Tivoli Support
Tel: 0018 0061 12853
Lotus Support
Tel: (001 999 11111) - 800 457 2046
Information Management and WebSphere
Tel: 1800 229 229
Ascential
Toll Free: 1-800-299-229
Toll Free: 1800-060-074
Rational
Tel: +61 2 93549352
Toll Free: 001-800-4260-0001
Informix Software Support
Prime Shift 1-800-299-229 or 1-800-060-074
Off shift Sev 1's dial AT&T Direct code: (Note 1), then 888-876-9797 (Note 2)1,2
FileNet Support
001.800.863.0244
IBM Cognos Software Support
Toll: +61-2-9407-9851
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.
IBM Business Partners Information
General inquiries
For more information on Warranty Service
Tel: +855-23-210-952
Fax: +855-23-217-398
Address
Thakral Cambodia
No 75D&E Preah Sihanouk Blvd
Khan Daun Penh, Nong Phnenh
1Note 1: Please refer to the AT&T Direct web site for current AT&T Direct codes: http://www.usa.att.com/traveler/index.jsp
2Note 2: This is a US toll free number. Please dial the current AT&T Direct code (Note 1) then the given number.