General contact information

General inquiries

Tel: +66-2-273-0041
Fax: +66-2-273-0624


IBM Thailand Co., Ltd.
IBM Building
388 Phaholyothin Road
Bangkok 10400


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

IBM Software - WebSpere, DB2, Ascential, Informix, FileNet, Daeja, Securuty Systems, IT Services
Tel: +62-21- 2992 5555
Toll Free: 1800-441-5676 or 1800-060-074

Tel: +66-2-273-4333

Tivoli Support
Tel: 0018 0061 12853

Lotus Support
Tel: (001 999 11111) - 800 457 2046

Tel: +61 2 93549352
Toll Free: 001-800-4260-0001

IBM Business Analytics Support (Cognos, SPSS, OpenPages, Varicent and Algorithmics)
Toll: +61-2-9407-9841

AppScan Family
Tel: 0018 0061 12853

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

IBM Business Partners Information

General inquiries

For more information on Warranty Service

Tel: +855-23-210-952
Fax: +855-23-217-398


Thakral Cambodia
No 75D&E Preah Sihanouk Blvd
Khan Daun Penh, Nong Phnenh

1Note 1: Please refer to the AT&T Direct web site for current AT&T Direct codes:
2Note 2: This is a US toll free number. Please dial the current AT&T Direct code (Note 1) then the given number.