Saudi Arabia

General contact information

General inquiries

Tel: +971-4-390-7000
Fax: +971-4-390-7001
E-mail: ibmdirect@ae.ibm.com
www.ibm.com/sa/en/

Address

IBM Middle East FZ.LLC
Dubai Internet City
IBM Building, 3rd Level
PO Box 27242
Dubai, U.A.E.

Support

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Software Support
(Infomation Management, Lotus, Rational, Tivoli, and WebSphere)
Tel: + 749 5 258 6300 or +971 4 390 7277

MLC & Services Users
Tel: 800-1240-888

OTC (fax)
Fax number supplied with your product

INFORMIX
Tel: (+971)-4-8819212
Fax: (+44)-208 818 1180
E-mail: ifmxsup@uk.ibm.com

Customer support

Contracts, order status, delivery, inventory, invoices and payments.

IBM Business Partners Information

General inquiries
Tel: +966-2-660-0004
Fax: +966-2-665-1163
www.sbm.com.sa

Address
Saudi Business Machines Ltd.
P.O. Box 5648
JEDDAH 21432
Saudi Arabia
General inquiries
Tel: +966-1-412-5352
Fax: +966-1-412-5443
E-mail: suleiman.barada@esolutionssaudia.com.sa
www.maximo.ae

Address
eSolutions Saudia
P.O.Box 221540
Riyadh 11311
Saudi Arabia