Peru

General contact information

General inquiries

Tel: +51-1-625-6000
E-mail: dialogo@co.ibm.com
www.ibm.com/pe/es/

Shopping

Tel: 0800-50001

Address

IBM de Perú
Av. Javier Prado
Este 6230
La Molina, Lima - Perú

Support

Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

• Open Service Request

IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 51-1-625 6055
Toll free: 0-800-51-635

IBM Lotus Software Support
Toll: 1-978-899-9159 (Spanish)¹
Toll free: AT&T Direct: 0-800-50-288
then dial 800-595-6381¹

System x servers support
Tel: 0-800-51-635

Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll free: 0-800-51-635 OPCION 2²

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

¹English only during off shift hours
²coverage 08-19X5