General contact information
General inquiries
Tel: +31-020-5133111
Fax: +31-020-514-5786
E-mail: ibm_4you@nl.ibm.com
www.ibm.com/nl/nl/
Shopping
Tel: +31-020-5133111
Address
IBM Nederland BV
Johan Huizingalaan 765
P.O. Box 9999
1066 VH Amsterdam
Netherlands
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware and Software Support
(All Platforms, Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, & Tivoli)
Tel: +31-(0)20-513-3939
Software Support: Fee based - IBM PC Products
Tel: +31-(0)20-514-57701
Software Support: Fee based - System x ServicePac
(180 day support, IBM Director, Remote Technical Support)
Tel: +31-(0)20-514-5738
Netezza Support
Submit problem tickets through Netezza Support Portal
Note: Credentials are required, if you need to obtain credentials please email your credential request to support@netezza.com
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.
Tel: +31 020 5133300
Fax: +31 020 513 5113
E-mail: csohelp@nl.ibm.com
130 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.