General contact information
General inquiries
Tel: +352-360385-1Fax: +352-360416
E-mail: blueline@be.ibm.com
Address
IBM LuxembourgParc d'activités, WestSide Village 89C,
Rue Pafebruch, L-8308 Capellen
Luxembourg
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.IBM Hardware and Software Support
(All Platforms, Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, & Tivoli)
Tel: +352-360 385 222
Software Support: Fee based - IBM PC Products
Tel: +352 360 385 3431
Software Support: Fee based - System x ServicePac
(180 day support, IBM Director, Remote Technical Support)
Tel: +352-360-385-5897
130 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.