General contact information
General inquiries
Tel: +82-2-3781-7114
Fax: +82-2-3781-5200
E-mail: ibmkspoe@kr.ibm.com
www.ibm.com/kr/ko/
Shopping
Tel: +82-2-3781-7900
Address
IBM Korea, Inc.
The Military Mutual Aid Association B/D
467-12 Dogok-dong
Gangnam-gu
Seoul
Korea
Support
Technical support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
Netfinity / System x
Tel: +82-2-1588-5801
Printer
Tel: +82-2-3781-5376
ThinkPad / Desktop
Tel: +82-2-1588-7777
Workstation (NT)
Tel: +82-2-1588-5801
CATIA
Tel: +82-2-3781-5411
Informix
Tel: +82-2-3781-5600
Lotus
Tel: +82-2-1588-5801
OS/390 & zOS, MVS, VSE
Tel: +82-2-3781-7335
Rational
Toll Free: 007986115216
Service Offering Inquiry
Tel: +82-2-3781-7770
Software Maintenance
Tel: +82-2-1588-5802
Tivoli
Tel: +82-2-3781-5245
WAS/MQ/UDB/CICS/System x
Tel: +82-2-2-3781-7222
IBM Software Support
(z/i/p Operating System, Information Management, WebSphere, Informix)
Tel: +82-2-1588-5801
InfoSphere
Toll: +82-2-1588-5801
FileNet Support
Tel: 001-800-0880-8800 (If using KT telecom provider)
Tel: 002-800-0880-8800 (If using Dacom telecom provider)
IBM Cognos Software Support
Toll Free: 00308-610-107
IBM DMS Softek Support
Toll Free: 002-800-6676-3835
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.