General contact information
General inquiries
Tel: Boardline:+918040683000
Toll free: 1800-425-3333
Toll free: 1800-425-1266
Landline: +91 80 2678 8015
Fax: +91-80-4068 4225
E-mail: response@in.ibm.com
www.ibm.com/in/en/
Shopping
Tel: Toll Free: 1-800-425-3333,1-800-425-1266
Landline: +91 80 2678 8015
Fax: +91-80-4068 4225
Address
IBM India Pvt Ltd
No.12, Subramanya Arcade,
Bannerghatta Main Road,
Bangaluru
India - 560 029
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM hardware, software and systems support
Toll Free: 1 800 425 6666 ( BSNL /MTNL )
Toll Free: 1 800 102 6666 ( Airtel )
Or Dial: +91 80 26788970
Rational Support
Toll Free: 0008006-101010
Lotus
AT&T 000117 followed by 800-425-6666
Tivoli
log problem via ibm.com/software/support or call 1800 425 6666 or +91-80-2678 8940 if there is problem in logging the call through the web site
Informix Software Support
Prime Shift 1800-425-6666 (BSNL/MTNL) or 1800-102-6666 (Airtel)
Off shift Sev 1's dial AT&T Direct code: (Note 1), then 888-876-9797 (Note 2)1,2
FileNet Support
Tel: 0008006501333
Ascential Software Support
Toll Free: 1-800-426-6666
Toll Free: 1-800-102-6666
E-mail: rccindia@in.ibm.com
IBM Cognos Software Support
Toll Free: 000800-610-1073
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.