India

General contact information


General inquiries

Tel: Boardline:+918040683000
India Toll free: 1800-425-3333
India Toll free: 1800-425-1266
Landline: +91 80 2678 8015
Fax: +91-80-4068 4225
E-mail: response@in.ibm.com
www.ibm.com/in/en/

Shopping

Tel: India Toll Free: 1-800-425-3333,1-800-425-1266
Landline: +91 80 2678 8015
Fax: +91-80-4068 4225

Address

IBM India Pvt Ltd
No.12, Subramanya Arcade,
Bannerghatta Main Road,
Bangaluru
India - 560 029

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

IBM hardware, software and systems support
Toll Free: 1 800 425 6666 ( BSNL /MTNL )
Or Dial: +91 80 26788970

Rational Support
Toll Free: 000800-610-1010

Lotus
AT&T 000117 followed by 800-425-6666

Appscan
Toll Free: 1 800 425 6666 ( BSNL /MTNL )
Or Dial: +91 80 26788970

Informix Software Support
Prime Shift 1800-425-6666 (BSNL/MTNL)
Off shift Sev 1's dial AT&T Direct code: (Note 1), then 888-876-9797 (Note 2)1,2

Daeja & FileNet Support
Tel: 0008006501333

Ascential Software Support
Toll Free: 1-800-426-6666
E-mail: rccindia@in.ibm.com

IBM Business Analytics Support (Cognos, SPSS, OpenPages, Varicent and Algorithmics)
Toll Free: 000800-610-1073


Customer support

Contracts, orders status, delivery, inventory, invoices and payments.