Indonesia

General contact information


General inquiries

Tel: +62-021-2992-50001
Fax: +62-21-2992 5001
E-mail: direct@id.ibm.com
www.ibm.com/id/en/

Address

IBM Indonesia Head Office
PT IBM Indonesia
The Plaza Office Tower
Jl. MH Thamrin Kav 28-30
Jakarta 10350
Indonesia

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

Lotus Support
Tel: 001-803-65-6604

Rational Support
Toll Free: 001-803-61762

IBM Software - Operating Systems (z/OS, RS/6000, AS/400), WebSpere, DB2, Ascential, Informix )
Tel: +62-21- 2992 5555
Tel: 1-803-422-291

IT Services
Toll Free: 1803442291 / 00-1803-0161-484
IDD: 603-8315 6804 / 603- 8686 6804

Daeja & FileNet Support
Tel: 001-803-65-7415

PC
Tel: 021-251-2955
Tel: 0 8001403555 Ext. 4427

Tivoli & Security Systems
Tel: 001 803 61534

IBM Business Analytics Support (Cognos, SPSS, OpenPages, Varicent and Algorithmics)
Toll: +61-2-9407-9841

Appscan Family
Tel: 001 803 61534


Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

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