Croatia

General contact information


General inquiries

Tel: +385-1-630-8100
Fax: +385-1-611-1119
E-mail: info@hr.ibm.com
www.ibm.com/hr/hr/

Shopping

Tel: +385-1-630-8100

Address

IBM Croatia
Miramarska 23
10000 Zagreb
Croatia

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
Hardware Support (all platforms)
Toll Free: 0800-0426 (for calls within Croatia)
Tel: +385-1-611-0095 (for callers outside of Croatia)
Fax: +385-1-611-1119
Email: IBMHWHELP@hr.ibm.com

Software Support (System Software, Information Management, Lotus, Rational, Tivoli, and WebSphere)
Tel: +385-1-630-8100
Fax: +385-1-611-1119
Email: swhelp@hr.ibm.com

Off Shift Support (Severity 1 Issues)
Toll Free: 0800-0426 (for calls within Croatia)
Tel: +385-1-611-0095 (for callers outside of Croatia)

IBM (all other products & contracts)
Tel: +385-1-630-8100
Fax: +385-1-611-1119

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.