General contact information
General inquiries
Tel: +33-238-557-777
0810-835-426
Fax: +33-238-861-727
E-mail: frmail@uk.ibm.com
www.ibm.com/fr/fr/
Shopping
Tel: 0810-260-810
Address
IBM France
Centre Relations Clients
110 boulevard de la Salle
F-45760 Boigny-sur-Bionne
France
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
Hardware Support
Tel: +33 238 557 750
Software Support
Tel: +33 238 557 752
Software Support: Fee based - IBM PC Products
Tel: +33 238 557 4501
Software Support: Fee based - System x ServicePac (180 day support, IBM Director, Remote Technical Support)
Tel: +33 238 557 031
IBM U2 Software Support
Toll: +33 (0) 1 49 05 78 17
Toll Alt:+44 (0) 208 844 3076+choose option#1
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.
- Tel: 0 810 276 810
- Fax: 02 38 57 54 82
130 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.