General contact information
General inquiries
Tel: +34-91-397-6611
901-300-0001
Fax: +34-91-519-3987
E-mail: ibm_directo@es.ibm.com
www.ibm.com/es/es/
Shopping
Tel: 901-100-400
Address
IBM España S. A.
Santa Hortensia 26-28
28002 Madrid
Spain
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
Hardware, Software and Systems Support
Tel: 901-100-000
Software Support: Fee based - IBM PC Products
Tel: +34-91-714-79832
Software Support: Fee based - System x ServicePac
(180 day support, IBM Director, Remote Technical Support)
Tel: +34-91-714-7966
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.
- Tel: +34 901 200 400
- Fax: +34 91 519 39 87
1For calls made from within Spain
230 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.