Spain

General contact information

General inquiries

Tel: +34-91-397-6611
901-300-000¹
Fax: +34-91-519-3987
E-mail: ibm_directo@es.ibm.com
www.ibm.com/es/es/

Shopping

Tel: 901-100-400

Address

IBM España S. A.
Santa Hortensia 26-28
28002 Madrid
Spain

Support

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

• Open Service Request

IBM Hardware and Software Support
(All Platforms, Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, & Tivoli)
Tel: 901-100-000

Software Support: Fee based - IBM PC Products
Tel: +34-91-714-7983²

Software Support: Fee based - System x ServicePac
(180 day support, IBM Director, Remote Technical Support)
Tel: +34-91-714-7966

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

¹For calls made from within Spain
²30 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.