General contact information
General inquiries
Tel: +59 32-256-5100 (Quito)
+59 32-256-5101 (Quito)
+59 34-239-2426 (Guayaquil)
E-mail: dialogo@co.ibm.com
www.ibm.com/ec/es/
Shopping
Tel: +59 32 256-5090
Address
IBM del Ecuador
C.A.
Diego de Almagro 2054 y Whimper
Quito
Ecuador
Support
Technical support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 593-2-256-5100 Opc.4
Toll free: 1-800-426-911
IBM Lotus Software Support
Toll: 1-978-303-6477 (Spanish)1
Toll free: AT&T Direct: 1-800-225-528 then dial 800-595-63811
Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll free: 1-800-426911 OPCION 42
1English only during off shift hours
2coverage 08-19X5