Costa Rica

IBM Business Partners Information

General inquiries
Tel: (506) 2509-6000
E-mail: infoweb@cr.ibm.com
www.ibm.com/cr/es/


Address
IBM Costa Rica
Global Park Free Zone
La Aurora de Heredia
Costa Rica

Support

Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

• Open Service Request

Hardware support
Toll: 506-284-3999

Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: (506)-2284-3911
Toll: +54-11-4717-7200

IBM Lotus Software Support
Toll free: 0800-011-1126¹

Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll Free: 0-800-011-1029²

¹English only during off shift hours
²coverage 08-19X5