General contact information
General inquiries
Tel: +57-1-628-2979 (Bogotá)
+57-2-660-4539 (Cali)
+57-4-370-7100 (Medellín)
E-mail: dialogo@co.ibm.com
www.ibm.com/co/es/
Shopping
Tel: +57-1-628-2828 (Bogotá)1
1-800-917555 (CO Nacional)2
Address
IBM de Colombia
S.A.
Carrera 53 No. 100 - 25
Bogotá
Colombia
Support
Technical support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 57-1-628-2987
Toll free: 1-800-091-7758
IBM Lotus Software Support
Toll: 01-800-912-05013
System x servers support
Tel: 01-800-9-123021
Lenovo Support for personal computers
(thinkpad & thinkcentre ) *Applies only for machines under warranty.
Toll free: 1-800-912-30214
Customer support
Contracts, order status, delivery, inventory, invoices and payments.
- Tel: 6281000 in Bogotá 01 8000 917 555 on national level
1For calls made from within Bogotá
2For calls made from outside Bogotá
3English only during off shift hours
4coverage 08-19X5