Colombia

General contact information


General inquiries

Tel: +57-1-628-2979 (Bogotá)
+57-2-660-4539 (Cali)
+57-4-370-7100 (Medellín)
E-mail: dialogo@co.ibm.com
www.ibm.com/co/es/

Shopping

Tel: +57-1-628-2828 (Bogotá)1
1-800-917555 (CO Nacional)2

Address

IBM de Colombia
S.A.
Carrera 53 No. 100 - 25
Bogotá
Colombia

Support


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 57-1-628-2987
Toll free: 1-800-091-7758

IBM Lotus Software Support
Toll: 01-800-912-05013

IBM System X Hardware Support
01-800-091-7758 option 1-1


Lenovo Support for personal computers
(thinkpad & thinkcentre ) *Applies only for machines under warranty.
Toll free: 1-800-912-30214


Customer support

Contracts, order status, delivery, inventory, invoices and payments.

1For calls made from within Bogotá
2For calls made from outside Bogotá
3English only during off shift hours
4coverage 08-19X5