Chile

General contact information

General inquiries

Tel: +56-2-200-6000
E-mail: contacte@ar.ibm.com
www.ibm.com/cl/es/

Shopping

Tel: 800-370-426

Address

IBM de Chile SAC
Av. Providencia 655
Providencia, Santiago
Chile

Support

Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

• Open Service Request

IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 56-2-200-6670
Toll free: 800-203-007

IBM Lotus Software Support
Toll: 1-230-020-3612¹

System x servers support
Tel: 800-219000

Lenovo Support for personal computers
( thinkpad & thinkcentre ) *Applies only for machines under warranty.
Toll free: 800-36-1213²

Customer support

Contracts, order status, delivery, inventory, invoices and payments.

¹English only during off shift hours
²coverage 08-19X5