General contact information

General inquiries

Tel: +56-2-200-6000


Tel: 800-370-426


IBM de Chile SAC
Av. Providencia 655
Providencia, Santiago


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 56-22-200-6670
Toll free: 800-350-606
Toll Free Backup*: 123-0020-1416
* The Toll Free Backup only will available if the main Toll Free 800-350-606 is not Available

IBM Lotus Software Support
Toll : 1-230-020-36121

IBM System X Hardware Support
800-350-606 option 2 - 1-1

Lenovo Support for personal computers
( thinkpad & thinkcentre )
*Applies only for machines under warranty.
Toll free: 800-361-213 option 1

Customer support

Contracts, order status, delivery, inventory, invoices and payments.

1English only during off shift hours
2coverage 08-19X5