General contact information

General inquiries

Tel: +41-58-333-4455
Fax: +41-58-333-4040


IBM Switzerland Ltd
Vulkanstrasse 106
CH-8010 Zurich


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware and Software Support
(Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, Tivoli, & Rational)
Tel: 0800 55 5454
Tel: +41-58-333-6633

For local IBM Authorized Warranty Service Providers:
Email :
Tel : 58 333 0158

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

1Language is French
2Language is German