General contact information
General inquiries
Tel: +41-58-333-4455
Fax: +41-58-333-4040
E-mail: ibmdiro@ch.ibm.com
www.ibm.com/ch/de/
www.ibm.com/ch/fr/
Address
IBM (Switzerland)
Vulkanstrasse 106
CH-8010 Zurich
Switzerland
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware and Software Support
(Operating Systems, WebSphere, Information Management including Cognos, Tivoli, &Rational)
Tel: 0800 55 5454
Software Support: Fee based - IBM PC Products
Tel: +41-58-333-09001
Software Support: Fee based - System x ServicePac
(180 day support, IBM Director, Remote Technical Support)
Tel: +41-58-333-0158
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.
- Tel: +41 58 333 01 12
- Fax: +41 58 333 58 55
130 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.