General contact information
General inquiries
Tel:132-4261
+61-2-9354-40002
Fax: +61-2-9354-7766
E-mail: askibm@au1.ibm.com
Online shopping
1-800-BUY-IBM (1-800-289-426)
rlm@au1.ibm.com
Address
IBM Australia Ltd
P.O. Box 400
West Pennant Hills
New South Wales
Australia 1715
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
Hardware and Software Support (all platforms)
Toll Free: 132-4261
Toll: +61-7-5585-32802
Rational support
Toll Free: 1300 307 005
Informix (Offshift Severity 1's only)
Toll:+888-876-9797
Service Offering Inquiry
132-426
IBM Cognos Software Support
Toll Free: 1800-226-025
IBM DMS Softek Support
Toll Free: 0011-800-6676-3835
FileNet Support
Toll Free: 0011-800-0880-8800
Toll Free Alt: 0011-86-108-278-4532
Customer support
Contracts, order status, delivery, inventory, invoices and payments.
- Tel: 132-426
1For calls made from within Australia
2For calls made from outside Australia