General contact information


General inquiries

Tel:132-4261
+61-2-9354-40002
Fax: +61-2-9354-7766
E-mail: askibm@au1.ibm.com

Online shopping
1800 557 343

Address
IBM Australia Limited
Level 13
IBM Centre
601 Pacific Highway
St Leonards NSW 2065
 

1 For calls made from within Australia
2 For calls made from outside Australia


 

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
  IBM Hardware and Software Support (all platforms)
131-426 or Toll: +61-2-94079393

IBM SPSS Software Support
Toll Free: 1-800-181-887
Toll: +61-2-9407-9865

Rational support
Toll Free: 1300 307 005
Toll: +61 2 93549352

Informix (Offshift Severity 1's only)
Toll:+1-888-876-9797

IBM Business Analytics Support (Cognos, SPSS, OpenPages, Varicent and Algorithmics)
Toll Free: 1800-226-025

IBM DMS Softek Support
0011-1-800-667-6383

Daeja & FileNet Support
0011 800 0880 8800

AppScan Family
131-426
 

Customer support

Contracts, order status, delivery, inventory, invoices and payments.