Australia

General contact information

General inquiries

Tel:131-426¹
+61-2-9354-4000²
Fax: +61-2-9354-7766
E-mail: askibm@au1.ibm.com

Online shopping

1800 557 343

Address

IBM Australia Limited
Level 13
IBM Centre
601 Pacific Highway
St Leonards NSW 2065

Support

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

• Open Service Request

IBM Hardware and Software Support (all platforms)
131-426

IBM SPSS Software Support
Toll Free: 1-800-181-887
Toll: +61-2-9407-9865

Rational support
Toll Free: 1300 307 005

Informix (Offshift Severity 1's only)
Toll:+888-876-9797

IBM Cognos Software Support
Toll Free: 1800-226-025

IBM DMS Softek Support
0011-1-800-667-6383

FileNet Support
0011 800 0880 8800

AppScan Family
131-426

Customer support

Contracts, order status, delivery, inventory, invoices and payments.

¹For calls made from within Australia
²For calls made from outside Australia