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Australia

General contact information

General inquiries

Tel:131-4261
+61-2-9354-40002
Fax: +61-2-9354-7766
E-mail: askibm@au1.ibm.com
www.ibm.com/au/en/


Online shopping

1-800-BUY-IBM (1-800-289-426)
mrc@au1.ibm.com


Address

IBM Australia Ltd
P.O. Box 400
West Pennant Hills
New South Wales
Australia 2120

Support

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

Hardware and Software Support(all platforms)
Toll Free: 131-4261
Toll: +61-7-5585-32802

Rational support
Toll Free: 1300 307 005

Informix (Offshift Severity 1's only)
Toll:+888-876-9797

Service Offering Inquiry
132-426

IBM Cognos Software Support
Toll Free: 1800-226-025

IBM DMS Softek Support
Toll Free: 0011-800-6676-3835

FileNet Support
Toll Free: 0011-800-0880-8800
Toll Free Alt: 0011-86-108-278-4532

IBM U2 Software Support
Toll Free:1800-707-703


Customer support

Contracts, order status, delivery, inventory, invoices and payments.

1For calls made from within Australia
2For calls made from outside Australia

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