General contact information
General inquiries
Tel: +43-1-21145-0
Fax: +43-1-2160886
E-mail: gsc@at.ibm.com
www.ibm.com/at/de/
Shopping
Tel: +43-1-21145-0
Address
IBM Österreich
Internationale Büromaschinen Gesellschaft m.b.H.
Obere Donaustrasse 95
A-1020 Wien
Austria
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
Hardware and Systems Support
Tel: +43 1-21145-4610
Software Support
Tel: +43 1-21145-7800
Software Support: Fee based - IBM PC Products
Tel: +43 1-24592-59011
Software Support: Fee based - System x ServicePac
(180 day support, IBM Director, Remote Technical Support)
Tel: +43 1-24592-5943
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.
- Tel: +43 1 21145 2727
- Fax: +43 1 21145 3399
130 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.