New Offerings Help Reduce Cost and Business Processing Time
Dublin - 01 Sep 2009: IBM (NYSE: IBM) today announced new enterprise content management (ECM) software designed to enable clients to manage their increasing volumes of information and reduce their business processing time, helping reduce cost and increase efficiency.
As clients continue to seek smarter use of their technology investments, IBM software is helping clients transform their processes by providing them with the tools and capabilities to better manage and share information while capturing new efficiencies.
The new ECM software includes a comprehensive business process management offering with analytic capabilities, new features in IBM's content management product line and full-featured ECM starter packs that are specifically designed for clients looking for smaller deployments, to cost-effectively meet their enterprise content management needs.
With the new offerings, clients can become more efficient in the way they manage their business processes and have quick and easy access to information when they need it. For example, insurance companies deal with growing volumes of information such as claims forms and insurance policies, which need to be processed in a timely and effective manner. If clients are hit by a natural disaster such as a hurricane, it is imperative that their insurance companies respond quickly. By automating the manually intensive business processes that are also prone to errors, such as underwriting, claims processing and policy issuance, insurance companies can now realize decreased processing times. This can help them improve efficiency and client satisfaction by meeting client needs promptly.
Similarly, it is crucial that hospital personnel have the right information, at the right time. Relying on manual processes for patient information can be costly and labor-intensive. By streamlining business processes, hospital personnel can have instant access to pertinent information to respond more quickly to patient requirements, reducing costs and delivering improved healthcare.
"Our software offerings are designed to make it easier for clients to get the most out of their content management investments," said Ken Bisconti, vice president, products and strategy, IBM Enterprise Content Management. "By bundling a complete set of content-centric business process management tools into one offering, IBM has significantly improved the delivery of ECM capabilities. This allows clients to simplify integration, streamline their business processes and lower costs."
Full press release:
www.ibm.com/press/us/en/pressrelease/28297.wss (US)