IBM fulfils the ‘WISH’ of the Imelda hospital

Brussels, 11 September 2013 - IBM (NYSE: IBM) and the Imelda hospital, one of the most important care institutions of the province of Antwerp, announce that they have reached an agreement on the implementation of an application for hospitals in Belgium, which is called the ‘Web Information System for Healthcare (WISH)’. Thanks to this application, the Imelda hospital is now able to centralize all patient records and to price them correctly. The billing process is currently being optimized.

Registering and processing patient records is an essential element of every hospital information system. Hospitals need a reliable and secure software solution for managing patient administration and a correct billing and pricing process that is aligned with the Belgian regulations on medical services.
With ‘WISH’, IBM has developed an application that meets all these requirements and is available in both Dutch and French. Apart from its basic functionality, WISH possesses a series of functions that can quickly identify patients with their electronic ID. It can be used in the regional care network and can maintain a connection with the national register. WISH is fully integrated with Carenet and, starting from next year, with its successor MyCarenet.

Christian Bortolin, administrative director of VGSIZ NPO says: “We expect and demand a lot from this kind of application. IBM WISH was the only solution that met all requirements”. Magda Mertens, finance and administrative director of Imelda NPO adds: “WISH is one of the most modern applications on the Belgian market because it uses Websphere and Java. Besides, this solution has been proven to be reliable for 40 years”.

WISH as PaaS

Wish operates on an IBM Power Systems server with the IBM i operating system and uses the IBM WebSphere Application Server for iSeries and IBM DB2 for IBM i database software. This environment has some major advantages for a hospital. WISH has proven to be very powerful online, where the response time of the old green screens is equalled, as well as with billing/pricing. A full process from pricing to the creation of digital invoices for mutual insurance companies takes up a maximum of one hour at daytime for a medium-sized hospital, without having an impact on the users, who can continue with their work.
The unique aspect of the solution that the Imelda hospital has chosen is that it is used on the cloud as a ‘Platform as a Service’. The association decided not to invest in hardware, but to operate the solution on an IBM PureSystem, where both hardware and software can be managed and maintained by IBM. Imelda hospital can also count on the services from the IBM WISH Service team. The users get permission to access the application via a web browser. WISH communicates with other hospital applications through the traditional Application Programming Interfaces (APIs) and through the Health Level Seven (HL7) international standard for the exchange of health information.
About the Imelda hospital:
About IBM: (US)

Yves Van Seters
Media Relaties IBM Benelux
T: +32 478 27 10 33 E: Twitter: @Yvesvs