Latest Issue
Why some ERP strategies are better than others
ERP implementations can be complex projects mired in delays and setbacks. Nick Castellina of Aberdeen explains how to make your ERP strategy a success.
Social Media in CRM’s World
Companies are engaging on Facebook and Twitter in an effort to build customer loyalty. But are they truly prepared to exploit the potential of social media?
Past Issues
Social Business: From curiosity to strategic imperative
Similar to how the Internet transformed business forever, social networking is making an equally significant impact. Get the full story.
Big data: Why it matters to the midmarket
It's widely assumed that big data applies only to large enterprises with even larger budgets. Nothing could be further from the truth. Find out why.
CRM in the Cloud: What you need to know
CRM isn't just for those with big budgets. Find out how resource constrained companies are tapping into CRM on the cloud to increase customer loyalty.
B2B Integration: Automation for growth
Manual processes and lack of visibility can plague the supply chain. Find out what one company, spurred by recent growth, decided to do about it.