Midsize Business Solutions. Enabling midsized companies to realize their potential.

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Customer relationship management

With CRM enhancements from IBM, midsize businesses can gain faster insights, enable real-time decision-making and deliver customized experiences that increase customer loyalty and attract new customers. By integrating CRM solutions that are specially designed and priced for midsize businesses, businesses can gain valuable insights from customer data to enhance the customer experience, while adding to their bottom line.

Frost & Sullivan 2012 Customer Value Enhancement Award (197KB). IBM was awarded Frost & Sullivan 2012 North American CRM Solution Customer Value Enhancement Award. Frost & Sullivan 2012 Customer Value Enhancement Award (197KB). IBM was awarded Frost & Sullivan 2012 North American CRM Solution Customer Value Enhancement Award. How midsize companies become best in class . Today's CRM can provide a more comprehensive view of customers and prospects so you can respond more efficiently. Learn how you can leverage these benefits. CRM 2012: How the best in class maximize revenue (00:08:03). Contemporary CRM deployments now offer a smorgasbord of functionalities and add-ons that bring social media, analytics, marketing automation, voice communications and more into the mix. Learn which ones empower sales teams most effectively. CRM 2012: How the best in class maximize revenue (00:08:03). Contemporary CRM deployments now offer a smorgasbord of functionalities and add-ons that bring social media, analytics, marketing automation, voice communications and more into the mix. Learn which ones empower sales teams most effectively. A smarter approach to CRM (1.56MB). Get IBM's view on how customers are changing and what you need to do to adapt.

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What we offer

  • Cognos Express

    Delivers the essential reporting, analysis, dashboard, scorecard, planning, budgeting and forecasting capabilities that midsize companies need at a price they can afford.

  • IBM® SPSS® Modeler Premium

    This powerful, versatile data mining workbench helps build accurate predictive models quickly and intuitively, without programming.

  • WebSphere Cast Iron Cloud Integration

    Enables companies to rapidly connect their hybrid world of public clouds, private clouds, and on-premise applications.

  • IBM SmartCloud for Social Collaboration

    Keep your team connected with email, online meetings, mobile apps and other social collaboration tools.

  • Microsoft Dynamics CRM

    Achieve business objectives with IBM Global Business Services and Microsoft solutions

  • 0% IBM Software Financing

    0% financing over 12 months when purchasing new IBM software licenses and first-year subscription and support charges. Competitive rates also available for 24- and 36-month payment terms.

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Work with an experienced partner for solutions to your industry and marketplace needs

Get financing

Make your IT acquisition more affordable by turning large upfront costs into smaller monthly payments and freeing up cash for other strategic needs and investments with IBM Global Financing.

Contact IBM Directly

We’re here to help. Feel free to call us at 1-877-IBM-ACCESS (1-877-426-2223) or email us with any questions you may have. You may also request a quote.