Solutions
Services
What our customers say
Case studies that provide real-life examples of working solutions within active organisations.
Business Analytics
HTI
“We couldn’t have got to where we are now without EnterpriseBI’s help. The key to IBM Cognos is the data warehouse, as it’s this that drives the system.”John Lord, IT Director, Halsall Toys
VocaLink builds a high-performance platform for Faster Payments
“IBM WebSphere and Tivoli software, combined with the services provided by Orbital, have made a significant contribution to the success of the Faster Payments project...” Hussein Badakhchani, Solution Architect and Distinguished Technologist, VocaLink
Business Continuity
Specialised Travel
In common with many smaller businesses, STL’s IT environment had grown organically over time. Relying on five ageing standalone servers meant the company had experienced a number of system failures and had to carry out regular server reboots.
Wilkinson
The company has a winning business strategy, but with phenomenal business growth faced some challenges
Business Intelligence
A.G.Barr obtains rapid insight into brand sales
“Cognos is enabling us to move away from a spreadsheet culture and is giving us a much faster and more flexible way to handle and deliver reporting.”
Alex Short, Finance Director at A.G.Barr
Collaboration
AA Translations
Because we have so many external users the solution had to be very intuitive and we needed everything to be accessible under one roof. Additionally, there had to be a level of security in the systems so that only the right people get to see the files.” Sonja Kirschstein, a translations
Cocentra
Formed in 2002, Cocentra Limited is a leading independent company working in the Children’s Services sector. With an emphasis on education, Cocentra is a major contributor to the UK government’s Building Schools for the Future initiative – the biggest ever school buildings investment programme.
Unicorn Group
Unicorn Group keeps communication flowing with help from IBM experts Thomas Norton
Customer Services
Boden
Boden supports sector-leading customer service with help from IBM and Qcubed
OLM Systems improves customer satisfaction
Social care industry IT application provider OLM Systems adopted an Agile methodology to enhance product quality and customer satisfaction, but needed to automate its software testing processes to keep up with the regular two-week release schedule
Red Funnel. Enhancing customer service with Twittering ferries
“...by applying intelligence to information we already generated, IBM is helping us provide a smart service for a minimal investment.”
Jonathan Green, Sales and Marketing Director at Red Funnel
Specsavers
Specsavers puts customer care in focus with in-store touch screens from IBM and CRT
Twickenham
To complete the redevelopment, the stadium operator, Twickenham Experience Ltd, recognised the need to replace cash registers in its public concession kiosks as well as its manual inventory and procurement processes, with automated networked systems for point-of-sale, inventory management and procurement.
Data Management
Adam Architecture
As its volume of business grew, Adam Architecture found its ageing IT platform struggling to cope with growing amounts of data.
Aesica boosts warehouse efficiency
Aesica wanted to increase the efficiency of its stock management and logistics processes by enabling real-time stock updates and activity monitoring in its warehouses.
Wimbledon
Wimbledon enhances the experience for tennis fans, Increasing engagement with augmented reality solutions from IBM. And could the logo be made bigger at the moment I am unable to read the text on the emblem.
£1 billion savings opportunity for UK grocery industry with analytics and retail expertise from IBM
“We could not have undertaken a project of this scale and complexity in such a short time without the automated IBM Information Server analytical tools, retail industry experience and technical expertise of IBM.”
Gary Lynch, Chief
Energy Efficiency
Aesica boosts warehouse efficiency
Aesica wanted to increase the efficiency of its stock management and logistics processes by enabling real-time stock updates and activity monitoring in its warehouses.
Dancerace
Dancerace plc develops and supports asset-based lending solutions for companies in the factoring and invoice discounting industries around the world. With sixteen employees, the company is based in Bath and has recently opened an office in Melbourne, Australia.
ESPC
The company has a winning business strategy, but with phenomenal business growth faced some challenges
Hildebrand solves a key problem in smart metering research
“With help from the IBM Hursley team, we quickly found that Informix TimeSeries could deliver spectacular results…suddenly, energy monitoring for three million homes or more became a practical proposition.”
Clive Eisen, Chief Technical Officer, Hildebrand
Kawasaki Motors Europe
Moving to new offices gives businesses the opportunity to rethink the services and systems they use. The chance came for Kawasaki Motors Europe NV when it decided to consolidate its head-office activities into one new building.
ERP
Jegs
Jegs enhances efficiency and customer service, transforming business processes with IBM® Global Business Services
Recipharn
Recipharm rolls out SAP in just seven months with the innovative IBM Express Life Sciences Solution
Monks & Crane transforms ERP performance with IBM Power Systems
“A further advantage is the increased energy efficiency of the new server and storage landscape. When we have retired our old infrastructure, we will reduce power consumption by around 20 percent, which should hopefully translate to a similar reduction in our data room electricity costs.” - Finbarr O’Keeffe, Head of IT, Monks & Crane
IT Optimisation
City and County Healthcare Group
“Overall, the resilience of our infrastructure has been dramatically improved. We’re seeing perpetual uptime of virtually 100 percent. Performance is excellent too, so we should be able to grow considerably in the near future without any need for further investment in hardware.”— Mark Harrison, Group Finance Director, City and County Healthcare Group
Eaga Group boosts performance and supports future growth with IBM and ITPS
“A combination of the high-end industry expertise of ITPS and the business and technical knowledge of our in-house team has resulted in a truly future-proof and resilient solution that will support the business now and in the future”
Graham Tye, Director of IT, Eaga Group PLC
Storage
Haribo enhances its data protection capabilities and enables rapid restores
“With Tivoli Storage Manager FastBack, we now have a comprehensive data protection solution that will keep our systems and data safe even as the business grows”
Kevin Waring, IT Manager at Haribo UK
Intertrust Services gains fast, intelligent and secure storage with IBM XIV
“The benefits of the XIV solution far exceeded our expectations, delivering exceptional performance while significantly simplifying storage planning and management.”
Richard McDermott, IT Director, Intertrust Services
niu capitalizes on mid-market growth with theIBM XIV Storage System
“XIV gave us an immediate three-fold performance increase—and as we add capacity,it will get even faster.”
Steve Bedford, Technical Director, niu
Virtualisation
Cochlear
Cochlear discovers new levels of energy efficiency, resilience and scalability with Art of Computing and IBM
Kakira Sugar
Ugandan sugar producer, Kakira Sugar Works (1985) Ltd, is rapidly expanding its operations and commissioned UK-based 365i Technology to design and install a sophisticated IT environment to underpin its growth.
Segen stays on the cutting-edge of the solar electricity market case study
"We needed a supplier who could support all of our IT needs: providing and supporting our servers, wide area networks and online customer systems, and offering day-to-day support for our desktop users. Vissensa offered us a way forward by suggesting that we migrate to a cloud-based solution, and making it easy for us to do so." —Lucy Loosemore, Sales and Marketing Manager at Segen