Customer relationship management for mid-market businessesCustomer relationship management for mid-market businessesCustomer relationship management for mid-market businesses

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Customer Relationship Management

With CRM enhancements from IBM, midsize businesses can gain faster insights, enable real-time decision-making and deliver customized experiences that increase customer loyalty and attract new customers. By integrating CRM solutions that are specially designed and priced for midsize businesses, businesses can gain valuable insights from customer data to enhance the customer experience, while adding to their bottom line

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A smarter approach to CRM
Incorporating analytics and social collaboration with traditional functions may offer higher ROI

Expert tips on how investing in current customers can really pay off.

Making CRM work for your midsize business
Incorporating analytics and social collaboration with traditional functions may offer higher ROI.

 

 

We're here to help

IBM solutions help address the business concerns of midsize companies in key areas

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    Cognos Express

    Essential reporting, analysis, dashboard, scorecard, planning, budgeting and forecasting capabilities at an affordable price



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