Midsize Business Solutions. Enabling medium sized businesses to realise their potential 

Customer relationship management

Customer relationship management

With CRM enhancements from IBM, midsize businesses can gain faster insights, enable real-time decision-making and deliver customized experiences that increase customer loyalty and attract new customers. By integrating CRM solutions that are specially designed and priced for midsize businesses, businesses can gain valuable insights from customer data to enhance the customer experience, while adding to their bottom line

A smarter approach to CRM (PDF ,775KB). Get IBM's view on how customers are changing and what you need to do to adapt. A smarter approach to CRM (PDF ,775KB). Get IBM's view on how customers are changing and what you need to do to adapt.

Get IBM's view on how customers are changing and what you need to do to adapt.

View the Lotuslive video. Complete Collaboration & Meetings suite: Integrated e-mail, online meetings and collaboration tools. View the Lotuslive video

Complete Collaboration & Meetings suite: Integrated e-mail, online meetings and collaboration tools.

Five predictive imperative for maximizing customer value (PDF, 775KB). Applying predictive analytics to enhance customer relationship management. Five predictives

Applying predictive analytics to enhance customer relationship management.

Demo: IBM SPSS Customer Analytics Overview. Watch the demo to see how you can attract, grow and retain more customers by making your company more proactive instead of reactive Demo: IBM SPSS Customer Analytics Overview

Watch the demo to see how you can attract, grow and retain more customers by making your company more proactive instead of reactive

We're here to help

Contact us

What we offer

Ready to take the next step?

Find a Business Partner

Work with an experienced partner for solutions to your industry and marketplace needs

Get Financing

Purchasing a product or service outright can be expensive and risky. IBM financing helps free up your precious capital, making your IT more affordable, more manageable and more flexible

Contact IBM Directly

We’re here to help. Feel free to call us directly at 1850 205 205 (09:00 to 17:00 Mon-Fri) or e-mail is with any questions you may have.