Lean on us for optimal performance of your IT environment

IBM maintenance and technical support solutions are selected to meet the key business challenge areas including those that help to prevent outages and accelerate issue resolution, simplify support for multi-vendor environments, onsite and remote services, warranty and upgrade management, enhanced services that focus on improving system availability and controlling costs in high-availability, complex IT environments.

We can help you keep your IT environment available and running efficiently with implementation, integration and support services—so you can concentrate on growing your business.

What we offer

• Managed support services (US)

  Simplify support for multivendor environments, with comprehensive, inte-grated services.

• Software support services (US)

  Prevent outages and accelerate issue resolution with consolidated onsite and remote software support.

• Hardware maintenance services (US)

  Simplify management, cut costs and boost performance with onsite and remote services.

• Solution support services (US)

  Leverage a single point of entry to integrated technical support from IBM.

• Maintenance support options (US)

  Prepackaged services and support options for hardware, software, implementation and more.

Conversations

Mid-Market discussions from around the web

Communities and Support

• IBM for Midsize Business
• IBM Midmarket channel
• Midsize Business Leaders group
• Get midmarket updates on Twitter
• Building the engines of a smarter planet
• Customer support
• CRM at a glance (US)
• Events

Ready to take the next step?

Find a Business Partner

Work with an experienced partner for solutions to your industry and marketplace needs

• Find a partner near you

Contact us by email

Email us with any questions you may have.

• Email

Contact us by phone

We’re here to help. Feel free to call us at 800-IBM-ME (800-426-63) or international line (+971) 4-390-7171.