Midsize Business Solutions. Enabling midsized companies to realize their potential.Customer relationship management (CRM)

Customer relationship management

With CRM enhancements from IBM, midsize businesses can gain faster insights, enable real-time decision-making and deliver customized experiences that increase customer loyalty and attract new customers. By integrating CRM solutions that are specially designed and priced for midsize businesses, businesses can gain valuable insights from customer data to enhance the customer experience, while adding to their bottom line.

Frost & Sullivan 2012 Customer Value Enhancement Award (197KB). IBM was awarded Frost & Sullivan 2012 North American CRM Solution Customer Value Enhancement Award. Frost & Sullivan 2012 Customer Value Enhancement Award (197KB). IBM was awarded Frost & Sullivan 2012 North American CRM Solution Customer Value Enhancement Award. How midsize companies become best in class . Today's CRM can provide a more comprehensive view of customers and prospects so you can respond more efficiently. Learn how you can leverage these benefits. CRM 2012: How the best in class maximize revenue (00:08:03). Contemporary CRM deployments now offer a smorgasbord of functionalities and add-ons that bring social media, analytics, marketing automation, voice communications and more into the mix. Learn which ones empower sales teams most effectively. CRM 2012: How the best in class maximize revenue (00:08:03). Contemporary CRM deployments now offer a smorgasbord of functionalities and add-ons that bring social media, analytics, marketing automation, voice communications and more into the mix. Learn which ones empower sales teams most effectively. A smarter approach to CRM (1.56MB). Get IBM's view on how customers are changing and what you need to do to adapt.

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