What's keeping you awake at night?
See how IBM puts your most difficult process concerns to rest.
You have the data. You need to turn that data into customer insights, take the right action on those insights for highest value and deliver a more personalized experience.
Act in context with data
Do more than collect data. Turn data into insight to take action.
You’re looking to speed innovation and transform your business. And you need to get started quickly—with governance, control and scalability.
Drive simplicity and speed with cloud
Create more flexible and efficient business models.
You need to use mobile and social to extend your reach and foster deeper customer relationships, creating multiple opportunities for customers to connect with your business.
Accelerate customer engagement with mobile and social
Consistently delight your customers, using multiple channels.
You need to use the Internet of Things to act on the most timely and relevant insights, thereby reducing operating costs.
Digitize the physical world with the Internet of Things
Connect to new data sources to run your operations more effectively anytime, anywhere.
You have a hodgepodge of office tools—including whiteboards and sticky notes—to capture process and decision work. You need a flexible, cloud-based solution with built-in collaboration to share ideas.
Wipe out whiteboards and sticky notes
Bring order to chaos. Leverage collaboration to document your processes and decisions.
How do you get started with us?
Discover, design and model business processes in the cloud.
Use the cloud to automate, execute and manage your business processes.
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What others are saying
Why IBM Smarter Process?
Achieve 6.3% jump in traffic
Significantly increase passenger traffic, enrich the traveler experience.
Process loans 50% or more faster
Reinvent business processes and cut loan processing time by more than half.
Speed process improvement by as much as 90%
Simplify, digitize and accelerate business process improvement to the delight of customers.
Provided travelers with more meaningful notifications
Used all delivery channels to meet each traveler’s preferred mode of communication
Connected processes across entire value stream for a complete view of the customer experience
Visualized, modified and remodeled interconnected processes
Transformed from product-centered to customer-centered by digitizing processes
Business users deployed solutions to simple processes in four hours, rather than days