What's in it for me?
Gain control of your multivendor, multiplatform application environment.
You develop and manage critical applications, so performance of your code is critical. You need tools to optimize your code, so you can deliver applications faster and with more confidence, and continuously update them to the delight of your customers.
Ensure the right availability of critical business applications
Optimize your code for highest performance and save time in the process.
You must continuously reduce the cost and improve the operational efficiency of your critical infrastructure and middleware resources. You need tools to help ensure your success.
Manage risks, reduce costs, improve efficiency
Monitor your applications, gain full visibility and detect problems before they occur.
Your applications are the link to your customers and the source of your revenue, so you need to ensure that all of your key applications are available—and performing as expected.
Provide end-to-end insight for smarter business decisions
Ensure high availability and performance of your applications and gain visibility into the user experience.
Like it or not, your application environment can either hinder business innovation and agility or propel it forward. Which side of the equation would you rather be on?
Improve agility and lower costs and risk
Keep your applications running smoothly and avoid becoming the IT outage news story.
How do you get started with us?
Spot performance issues and resolve problems in your applications and IT infrastructure.
Gain IT efficiency and business responsiveness with our workload automation and job scheduling solution.
Accelerate problem resolution through the rapid analysis of your operation’s unstructured data.
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What others are saying
Why IBM IT service management?
Reduce critical events by 98%
Identify performance issues before they affect your users; improve the efficiency of your infrastructure.
Reduce outages by 50% or more
Know what happens every time a user connects to your applications, and isolate problems by tracking all transactions from start to finish.
Find the root-cause line of code 90% faster
Use line-of-code diagnostics to find the source of your application performance issues, and spend less time debugging.
Searched and diagnosed problems 60% faster
Identified customer patterns from log data and applied the insights to channel intelligence.
Provided better insights and support for their customers’ IT operations
Gained insights to reduce overload, improve business agility, increase efficiency and make informed decisions much sooner.
Saved USD 300,000 annually in threshold management
Used predictive analytics to detect 100% of major incidents, avoid network outages and improve customer service.