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IBM and the Future of Shopping
Advances in the retail industry are ringing in a whole new market experience
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IBM Investor Relations presents a unique audio series entitled "IBM and the Future of..." on key business and technology topics. Download MP3 files or subscribe to the podcast feed to learn more about IBM's thought leaders' vision for the future.
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For many of us, shopping has become much more than a simple exchange of money for goods and services. It can be a bonding experience, or even a form of self therapy. The past few years have seen the development of new technologies that may completely change the way we shop and how retailers interact with us as their customers. The application of network technologies, the emergence of a new generation of consumers, along with radical innovation in the nature of customer relationships, are likely to make shopping a very different experience in a few years than what we know today. |
| Hosted by: |
Christopher Barger |
above: Christopher Barger interviews Chris Wong and Joe Gagnon |
| Guests: |
Joe Gagnon, retail consultant; Chris Wong, retail strategist |
| Length: |
16 mins |
| Filesize: |
7.3 Mb |
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Read transcript (84k) |
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