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IBM Investor forum: Evolution of services

IBM Investor Relations presents IBM Investor Forum, a portable audio series featuring senior IBM executives discussing critical investor issues facing IBM and its clients and selected financial and SEC related announcements of interest to IBM investors and analysts .

IBM Investor forum: Evolution of services

Since its inception, the marketplace for information technology services has been characterized by continual re-invention -- from installation services and maintenance, to data center outsourcing to managed and hosted operations, to applications services, and strategy consulting. We now see emergent value propositions that enable business flexibility via Service Oriented Architectures and opportunities created through global integration and talent One constant: the requirement that services providers respond to client requirements at either end of the client's strategic agenda -- from efficiency/productivity initiatives, to innovation and growth In a series of three conversations on the state of the Services industry, Ginni Rometty, Senior Vice President, Global Business Services, and Mike Daniels, Senior Vice President, Global Technology Services, discuss these and other trends that are influencing client decision making, as well as IBM's Services strategies


Listen to this episode - Episode 1 - Services today (00:12:00)

Speakers: Ginni Rometty (Senior Vice President, Global Business Services ) , Mike Daniels (Senior Vice President, Global Technology Services )