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Chemicals & Petroleum

Funny, it doesn't look like an IT department. Integrated Service Management is the difference between your technology's success and your business's success.

Integrated Service Management from IBM is helping companies around the world by providing the visibility, control and automation needed to deliver quality service, manage risk and compliance, maximize return on investments, and accelerate business growth. Find out how we help your industry.

Overview

Integrated Service Management is an integrated approach to designing, delivering, and managing high-quality, innovative services across the entire chemicals and petroleum service chain while managing costs and risks. Integrated Service Management from IBM helps to accelerate business growth by delivering the visibility, control and automation, which chemicals and petroleum companies need to optimize global operations and dramatically improve enterprise asset management, integrated information management, security management and cloud computing services.


Integrated Service Management empowers Chemicals & Petroleum companies by:

  • Improving responsiveness through better visibility of operational systems.
  • Building greater agility into business operations through higher levels of automation.
  • Reducing operational cost, risk, and complexity by integrating business and IT services across the enterprise.
  • Leveraging a service-centric foundation to deliver higher-quality services for improved customer satisfaction.

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Enterprise Asset Management

From platforms to pipeline to refineries, IBM’s Enterprise Asset Management for Chemicals and Petroleum helps deliver visibility, control and automation to asset intensive organizations that depend on physical assets to produce oil and gas based products for the marketplace. Through comprehensive tracking, managing and maintenance of all asset types, IBM’s enterprise asset management solutions help optimize operational performance with high reliability and availability of assets.


Asset Optimization

IBM asset management solutions help oil and gas companies optimize operational intelligence through standardization, convergence, collaboration, and the adoption of better operational practices.

Real Time Asset Location

Real-time asset location visibility improves operational efficiencies, offering smart capabilities for asset tracking to dramatically improve efficiency and lower cost across chemicals and petroleum organizations.

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Integrated Information Management

From offshore platforms to land-based offices, chemicals and petroleum companies operate within geographically disperse and siloed environments and must enable real-time collaboration and communication across their silos. IBM’s integrated information solutions provide the visibility, control and automation, which chemicals and petroleum companies require to help collect, integrate and manage data at the source to aid operations and decision making across the enterprise.

Smarter Manufacturing & Improved operational efficiency

With a unique combination of business-focused capabilities and an inventive, leading-edge technology solution, IBM can help chemicals and petroleum production operations achieve their vision for integrated operations or smart manufacturing supporting increased profitability and safety.

Data Optimization & Systems Monitoring

Through its robust Integrated Information Framework, IBM helps both national and global oil and gas organizations in consolidation and streamlining of IT services across geographies. It also facilitates systems monitoring and bridging the gaps leveraging data and employee knowledge.

  • Case Study: BPCL (PDF, 148KB)
  • Case Study: Statoil Hydro (PDF, 608KB)
  • Network & Service Assurance enhances the value of today’s networks by improving flexibility and adaptability of business models, reducing operating expenditures and increasing customer satisfaction.
  • Systems Management provides cost-effective solutions, which enable increased availability of critical business services with high visibility to service quality and key performance indicators.

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Security Management

Operating in one of the most data intensive industries in the world, chemicals and petroleum companies must ensure their systems are secure from threats and breaches, while meeting service and compliance requirements. IBM’s world-class security solutions help to manage risk across the chemicals and petroleum enterprise while delivering visibility, control and automation to reduce costs and improve service quality.

IBM Business Driven Security & Compliance

IBM's smarter approach to business-driven security and compliance, through key domains such as people and identity, data and information, applications, network, server and end-point as well as physical infrastructure leads to high operational efficiency and securing organizational assets.

Identity and Access Management

IBM offers a comprehensive range of capability in identity and access management as part of a broad security portfolio for integrating security throughout modern IT systems.

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Cloud Computing

Cloud Computing meets the needs of oil and gas companies by providing a highly automated, dynamic alternative for the acquisition and delivery of IT services. It offers massive scalability and collaboration capabilities within organizations and across partner ecosystems, and the ability to deploy new services with greater speed and with minimum capital investment.

IBM cloud service delivery and management solutions enable oil and gas companies in visualizing oilfield information and manufacturing intelligence features. It also helps in improving decision-making using sophisticated measurement and predictive analysis tools. Stronger optimization in automation and integration leads to greater enterprise connectivity with ERP and other systems.

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Intergrated Service Mgmt

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