IBM Service Management

The IT Service Management Forum's Monthly Online Conference

Mark your calendar for this upcoming monthly event:
Sept 29: The Cloud and Service Management: How do they Connect?
8:00am PDT / 11:00am EDT / 4:00pm BST

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Replay topic: The Next Generation Service Desk
10:00am New York / 2:00pm London / 10:00pm Singapore

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Replay topic: Green IT

Green IT can be seen as the study and practice of using computing resources efficiently, coming to the forefront with increasing environmental issues and legislation. This e-Symposium will explore Green IT initiatives such as end user satisfaction, management restructuring, regulatory compliance, disposal of electronic waste, telecommuting, virtualisation of server resources, energy use, thin client solutions, and return on investment (ROI).

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Replay topic: IT Governance

This event explored the importance of IT Governance by looking at the new ISO/IEC international IT Governance Standards, user experiences, practical insights, and what the future holds for IT Governance and your organization.

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Replay topic: Service Management in an uncertain economy

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