The following data includes the Key Performance Indicators associated with our Employees performance area. We report our corporate responsibility performance with various financial and non-financial metrics, or key performance indicators (KPIs), to help define and measure progress toward our goals. We also report on additional metrics, which can be found in a summary view on our Performance Data Summary page within this section.
Supplier Spending
| Category | Percent | Amount ($B) |
|---|---|---|
| Total in 2008 | $38.5B | |
| Logistics | 3% | $1.0B |
| Production | 30% | $11.4B |
| Services and General | 68% | $26.1B |
| IBM Location | Percent | Amount ($B) |
|---|---|---|
| Total | $38.5B | |
| Latin America | 6% | $2.4B |
| Asia Pacific | 30% | $11.4B |
| North America | 39% | $14.9B |
| Europe, Middle East, Africa | 25% | $9.8B |
Supplier Initial Audit Results
| 2004-2008 | Percent Compliant to IBM code | Noncompliant (Minor) | Noncompliant (Major) |
|---|---|---|---|
| Health and Safety | 27% | 36% | 37% |
| Working Hours | 45% | 23% | 32% |
| Wages and Benefits | 55% | 14% | 31% |
| Respect and Dignity | 69% | 27% | 4% |
| Communications | 72% | 28% | 0% |
| Record Keeping | 78% | 14% | 8% |
| Nondiscrimination | 89% | 10% | 1% |
| Child Labor & Regulations | 89% | 10% | 1% |
| Environmental | 91% | 6% | 3% |
| Forced Labor & Regulations | 93% | 4% | 3% |
| Freedom of Association | 99% | 1% | 0% |
| Ethical Dealings | 100% | 0% | 0% |
Since 2004 we have conducted more than 550 audits with suppliers in 15 growth markets. Audits were conducted by third-party firms with local personnel.
The graph reflects cumulative findings of assessments, including suppliers of both manufactured products and software and services in Argentina*, Brazil, China, Czech Republic, Hungary, India, Malaysia*, Mexico, Philippines, Poland, Romania, Slovakia, Taiwan, Thailand and Vietnam*.
* New in 2008
Supplier Diversity Results
| 2008 Dollars | Total U.S. Spending | Diverse U.S. Spending | Diverse Non-U.S. Spending |
|---|---|---|---|
| Projected | $12.0 B | $1.3 B | $560 M |
| Actual | $12.5 B | $1.5 B | $745 M |
Commentary: Furthering our commitment to the communities in which we operate, we believe it is important to provide opportunities for in-country diverse owned businesses. It is also a priority to ensure that both certified U.S.-owned as well as non-U.S.-owned diverse businesses can participate in the supply chain process worldwide.