The following data includes the Key Performance Indicators associated with our Employees performance area. We report our corporate responsibility performance with various financial and non-financial metrics, or key performance indicators (KPIs), to help define and measure progress toward our goals. We also report on additional metrics, which can be found in a summary view on our Performance Data Summary page within this section.
Supplier Spending
| Category | Percent | Amount ($B) |
|---|---|---|
| Total in 2008 | $38.5B | |
| Logistics | 3% | $1.0B |
| Production | 30% | $11.4B |
| Services and General | 68% | $26.1B |
| IBM Location | Percent | Amount ($B) |
|---|---|---|
| Total | $38.5B | |
| Latin America | 6% | $2.4B |
| Asia Pacific | 30% | $11.4B |
| North America | 39% | $14.9B |
| Europe, Middle East, Africa | 25% | $9.8B |
Supplier Initial Audit Results
| 2004-2008 | Percent Compliant to IBM code | Noncompliant (Minor) | Noncompliant (Major) |
|---|---|---|---|
| Health and Safety | 27% | 36% | 37% |
| Working Hours | 45% | 23% | 32% |
| Wages and Benefits | 55% | 14% | 31% |
| Respect and Dignity | 69% | 27% | 4% |
| Communications | 72% | 28% | 0% |
| Record Keeping | 78% | 14% | 8% |
| Nondiscrimination | 89% | 10% | 1% |
| Child Labor & Regulations | 89% | 10% | 1% |
| Environmental | 91% | 6% | 3% |
| Forced Labor & Regulations | 93% | 4% | 3% |
| Freedom of Association | 99% | 1% | 0% |
| Ethical Dealings | 100% | 0% | 0% |
Since 2004 we have conducted more than 550 audits with suppliers in 15 growth markets. Audits were conducted by third-party firms with local personnel.
The graph reflects cumulative findings of assessments, including suppliers of both manufactured products and software and services in Argentina*, Brazil, China, Czech Republic, Hungary, India, Malaysia*, Mexico, Philippines, Poland, Romania, Slovakia, Taiwan, Thailand and Vietnam*.
* New in 2008
Supplier Diversity Results
| 2008 Dollars | Total U.S. Spending | Diverse U.S. Spending | Diverse Non-U.S. Spending |
|---|---|---|---|
| Projected | $12.0 B | $1.3 B | $560 M |
| Actual | $12.5 B | $1.5 B | $745 M |
Commentary: Furthering our commitment to the communities in which we operate, we believe it is important to provide opportunities for in-country diverse owned businesses. It is also a priority to ensure that both certified U.S.-owned as well as non-U.S.-owned diverse businesses can participate in the supply chain process worldwide.
Performance Data Summary
View a summary of all 2008 key performance indicators and metrics that help us define and measure progress toward organizational goals.
Downloads
2008 IBM Corporate Responsibility Report
Our key corporate citizenship priorities and initiatives, in response to today’s global realities.
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