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Providing knowledge resources to emerging entrepreneurs

One of the barriers to the growth of small businesses worldwide is limited access to the same tools and resources that are so readily available to larger companies. To address this challenge, IBM and the World Bank’s International Finance Corporation collaborated to create the Small Business toolkit.

Now translated into 16 languages and deployed in 30 countries, this free Web portal offers a wealth of tools to help young enterprises learn and implement effective business management practices and improves their access to capital and new markets. In 2008, during the economic downturn, free resources like the Small Business Toolkit help serve as a lifeline for small businesses, particularly those in emerging markets.

"The economic crisis has been particularly hard on the small business sector — where job losses may not be fully counted in the national unemployment figures. In times like these virtual communities like SME Toolkit can be indispensable."Deborah Osgood, Co-founder, Buzgate.org (link resides outside of ibm.com), an organization that develops virtual resource communities for small businesses.

The Small Business or SME Toolkit: The Web portal is designed to support small business growth worldwide, including young enterprises in emerging markets and women- and minority-owned businesses in the U.S.

Wealth of resources: More than 500 interactive tools, business forms and how-to articles

Global content: Best-of-breed small business content acquired from major providers worldwide

An online community: Features Web 2.0 collaborative tools and in-person and online training modules

Performance Data Summary

View a summary of all 2008 key performance indicators and metrics that help us define and measure progress toward organizational goals.

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2008 IBM Corporate Responsibility Report

Our key corporate citizenship priorities and initiatives, in response to today’s global realities.


Feature: Market Profile

Our business expansion is fueling us to innovate how we grow as local citizens and as global professionals in the areas in which we work.