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Expert Collaboration

Metrics
What is measured can be managed. At IBM we are expanding the ways we measure the social, environmental and financial impact of our programs.
Introduction
Supply Chain
Commentary: How can we create a humanitarian supply chain?
Expert Collaboration Metrics
Metrics
Global Corporate Contributions by Geography (in millions)
  2001 2002 2003 2004 2005  
United States 102.3 100.7 99.4 99.9 103.0  
Asia Pacific 7.3 12.4 12.5 12.9 13.5  
Canada 2.7 7.0 4.3 3.4 3.6  
Europe, Middle East and Africa 12.5 16.3 22.1 23.1 23.9  
Latin America 2.3 3.8 4.5 4.4 4.5  
Total 127.1 140.2 142.8 143.7 148.5  
Global Corporate Contributions by Issue (in millions)
  2001 2002 2003 2004 2005  
K-12 Education 53.2 56.3 54.6 47.7 55.6  
Higher/Other Education 44.6 54.0 55.2 54.7 44.7  
Culture 10.4 11.5 13.1 13.3 11.2  
Human Services 13.4 14.2 12.8 15.2 18.9  
Health 1.8 1.4 1.4 3.2 7.8  
Other 3.0 2.2 5.1 8.9 9.7  
Environment 0.7 0.6 0.6 0.7 0.6  
Total 127.1 140.2 142.8 143.7 148.5  
IBM Supply Chain Practices
  IBM has been focused on improving supply chain practices for many years, with particular focus on the issue since 2004.  
2004 IBM, following the lead of the footwear, apparel and retail sectors, created its own supplier conduct principles.  
2005 IBM launched supplier audits and helped develop the Electronics Industry Code of Conduct (EICC), a dramatic move that helped suppliers by ensuring they could follow one identical code of standards for their work in the electronics industry.  
2006 IBM continued its supplier audit program and expanded its geographic scope to Brazil, Romania and Taiwan.  
Supplier Assessments
(2004-2006, percent noncompliant, base = 317 audits)
Supplier Assessments
Lost workday case (rate per 100 employees)
Country 2000 2001 2002 2003 2004 2005
Canada IBM 0.11 0.08 0.10 0.08 0.08 0.16
Peer/All Industry 0.61 0.40 0.44 0.41 0.43 0.41
China IBM 0.15 0.12 n/a 0.00 0.02 0.1
Peer/All Industry n/a n/a n/a n/a 0.5 0.1
France IBM 0.24 0.25 0.18 0.20 0.21 0.26
Peer/All Industry 0.94 0.90 0.70 0.70 0.72 n/a
Hungary IBM 0.57 0.24 0.19 0.37 0.38 0.24
Peer/All Industry n/a n/a n/a n/a n/a n/a
India IBM 0.00 0.04 0.00 0.00 0.01 0.02
Peer/All Industry n/a n/a n/a n/a n/a n/a
Ireland IBM 0.29 0.25 0.11 0.41 0.48 0.18
Peer/All Industry 1.20 1.06 1.77 1.32 1.32 1.85
Mexico IBM 0.00 0.02 0.0 0.16 0.6 0
Peer/All Industry n/a n/a n/a n/a n/a 2.34
Singapore IBM 0.05 0.14 0.43 0.00 0.00 0
Peer/All Industry 0.06 0.43 0.39 0.38 0.38 n/a
U.S. IBM 0.36 0.36 0.23 0.35 0.22 0.22
Peer/All Industry 1.35 0.8 0.8 1.3 0.9 n/a


n/a = Not Available

The sampling of countries listed above are indicative of IBM locations with either a significant employee presence and/or where manufacturing facilities are located. The injury rates assume an average of 2000 hours worked per employee per year. Singapore data pertains only to injuries with three or more days of lost time. Because of the differences in governmental reporting requirements, a direct comparison between countries is not appropriate. Beginning with data for 2005, as described above, the comparison rate given is the rate for all industry. Some country numbers have been updated from prior years.

 
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