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Global Collaboration

Metrics
What is measured can be managed. At IBM we are expanding the ways we measure the social, environmental and financial impact of our programs.
Introduction
Transition to Teaching
Commentary: Where is the next generation of great teachers?
Global Collaboration Metrics
Metrics
Global Corporate Contributions by Type ($ in millions)
  2001 2002 2003 2004 2005  
Cash 35.6 31.3 25.7 28.2 38.8  
Technology 62.2 78.3 73.9 70.5 64.4  
Services 29.3 30.6 43.2 45.0 45.3  
Total 127.1 140.2 142.8 143.7 148.5  
On Demand Community
  Dec. 2003 2004 2005  
Registrants 7,905 33,606 57,284  
Employee Hours Donated 177,211 930,904 2,062,006  
IBM Employee Charitable Contribution Campaign
U.S. 2001 2002 2003 2004 2005  
Amount donated ($ in millions) 32.8 30.4 32.3 33.1 34.6  
Participation rate 61% 57% 56% 58% 58%  
Recipient agencies 10,250 10,300 11,200 11,300 12,104  
Canada 2001 2002 2003 2004 2005  
Amount donated ($ in millions) 1.6 1.9 2.2 2.3 3.6  
Participation rate 57% 56% 53% 55% 55%  
Recipient agencies 1,028 1,060 1,132 1,199 1,246  

The Employee Charitable Contribution Campaign gives IBMers the opportunity to contribute financially to a charity of their choosing. Currently, there are more than 4,000 not-for-profit health and human services agencies that benefit from the annual giving in October.

IBM Has a Number of Goals for Its
Product Stewardship Program
(2005)
  Goals and Performance *  
Powder Coatings 97.2 percent of the decorative metal covers of IBM products were finished using powder coatings, versus IBM’s goal of maintaining powder use at or above 90 percent. This environmentally preferred material enabled IBM suppliers to avoid the emission of more than 192 metric tons of volatile organic compounds.  
Recycled Plastics 28 percent (by weight) of all plastic resins IBM procured through its corporate contracts contained recycled plastic content. The net recycled plastic content weight represented 8.1 percent of IBM’s total purchases (recycled and virgin plastics) versus the corporate goal of 5 percent.  
Use of Landfills IBM’s product end-of-life management operations worldwide processed 53,670 metric tons of end-of-life products and product waste, and sent only 1.59 percent of the total to landfills, versus IBM’s goal to minimize its product landfill use rate to no more than 3 percent.  
Product Energy Efficiency  
Printers, monitors and personal computers** Of all the applicable new products first shipped in 2005, 100 percent met ENERGY STAR criteria, meeting our goal of 100 percent of personal computers and other applicable products.  
Servers System i: There were no new System i models offered in 2005.
System p: Two new models reported a respective 11.5 percent and an 11.6 percent reduction in operating power consumption per unit of relative performance against comparable previous generation models.
System x: Metrics vary by machine type and customer application.
System z: Models reported a 20 percent to 33 percent reduction in operating power consumption per unit of relative performance against comparable previous generation models.
 
Point-of-sale terminals The SurePOS 700-4800 achieved a 36.1 percent reduction in maximum power consumption in watts per composite theoretical performance. Two other SurePOS models (300-4810 and 500-4851) and the IBM AnyPlace Kiosk 4838 were released but there was no comparable previous generation model/system against which energy efficiency improvement could be calculated.  
Storage subsystems Two models of the high-end DASD subsystem (TotalStorage 2107-92E/9AE) were released in 2005. There were no comparable previous generation models against which energy efficiency improvements could be calculated.  
Tape drives The IBM TotalStorage Ultium Tape 2U Autoload 3581 achieved a 50 percent reduction in watts per gigabyte.  

* Product energy efficiency goals vary by product type but all are measured by their increase in energy efficiency over previous generation products or models.

** IBM no longer manufactures personal computers. In 2005, the company sold its personal computer division to Lenovo. Although personal computers and monitors were no longer manufactured by IBM as of May 1, 2005, all IBM branded personal computers and monitors first shipped throughout 2005 met ENERGY STAR criteria.

Product End-of-Life Management Operations
(2005—percentage by weight)
Product End-of-Life Management Operations
Hazardous Waste Quantities Worldwide (2005—metric tons x 1,000)
hazardous waste quantities worldwide
Hazardous Waste Management Worldwide
(2005 quantities—12,483 metric tons)
hazardous waste management worldwide
Total Chemical Quantities Worldwide (metric tons x 1,000)
Total Chemical Quantities Worldwide

As defined by U.S. SARA Section 313 and PPA. Includes recycling, treatment, energy recovery, releases and off-site transfers.

Water Consumption in Plants and Labs Worldwide (thousand cubic meters x 1,000)
Water Consumption in Plants and Labs
Total Chemical Quantities Worldwide
(2005 reportable quantities — 4,544 metric tons)
total chemical quantities worldwide

As defined by U.S. SARA Section 313 and PPA.

Electricity and Fuel Use and Related CO2 Emissions
YEAR ELECTRICITY AND FUEL USE
(THOUSAND MMBTU)
CO2 (EST)
(TONS X 1,000)
 
2001 26,190 3,247  
2002 25,044 2,902  
2003 21,695 2,573  
2004 21,360 2,416  
2005 22,630 2,810  

The above figures include estimates for portions of IBM’s office space that are leased. CO2 emissions are calculated for all energy use, including electricity, fuel oil and natural gas.

IBM uses the greenhouse gas reporting protocol developed by the World Resources Institute and the World Business Council for Sustainable Development to gather and report its CO2 emissions.

CO2 Emissions Reductions and Avoidance
(reductions in percent)
CO2 Emissions Reductions

Achieved average annual CO2 emissions reductions equal to 6.2% of the emissions associated with our actual annual energy use (equating to 162,000 metric tons of CO2 emissions per year) 2000–2005 versus the 4% goal.

PFC Emissions Reductions (in metric tons CO2 equivalent x 1,000)
CO2 Emissions Reductions

PFC emissions were reduced more than 57% 2000–2005 versus the 10% goal, while our capacity to make semiconductor chips was roughly doubled.

Environmental Expenses Worldwide (2005—$ in millions)
Personnel 35.3  
Consultant fees 2.8  
Laboratory fees 1.7  
Permit fees 0.8  
Waste treatment and disposal 13.8  
Water and wastewater management operations 21.6  
Air emission control operations 1.7  
Groundwater protection operations 2.7  
Other environmental systems operations 2.9  
Waste and materials recycling 2.3  
Superfund and former IBM site remediation 15.2  
Miscellaneous/other 4.8  
TOTAL 105.6  
Estimated Environmental Savings and Cost Avoidance Worldwide (2005—$ in millions)
Location pollution prevention and operations 65.0  
Corporate operations* 5.4  
Packaging improvements 11.3  
Environmentally preferable materials usage 3.5  
Energy conservation and cost avoidance 22.9  
Superfund and site remediation efficiencies 2.6  
Insurance savings** 12.5  
Spill remediation cost avoidance*** 1.7  
Compliance cost avoidance*** 130.6  
TOTAL 255.5  

* Savings or costs avoided by having internal professional staff and tools versus using external consultants and tools.

** Savings achieved through use of U.S. RCRA financial assurance in lieu of environmental impairment insurance.

*** These savings are estimates based upon certain assumptions. The figure for spill remediation cost avoidance is estimated from IBM’s actual experience with remediation costs. Compliance cost avoidance includes consideration of potential penalties, legal fees, and business interruptions that are avoided. A figure for potential penalties and legal fees was estimated from an analysis of 2005 U.S. EPA data. An estimate for business interruption was based upon potential impact of a plant shutdown.

 
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