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Our key performance indicators

Environment
Category 2004 2005 Future Goals
Energy conservation
Saved energy equal to 7.7% of IBM’s actual annual energy use vs. 4% goal
Saved energy equal to 5.5% of IBM’s actual annual energy use vs. 4% goal
Achieve annual energy savings from conservation alone equal to 3.5% of IBM’s actual annual energy use*
Pollution prevention
Reduced hazardous waste 33% indexed to output vs. YTY reduction goal
Reduced hazardous waste 19% indexed to output vs. YTY reduction goal
Achieve a year-to-year reduction in hazardous waste generation indexed to output
Water conservation in semiconductor operations
10.3% annual savings; 7.4% average 5-year savings vs. 2% goal
3.7% annual savings; 7.2% average 5-year savings vs. 2% goal
Achieve 2% annual water savings from semiconductor operations, based on previous year’s usage, measured as a rolling 5-year average
Nonhazardous waste recycling
Recycled 76% vs. 67% goal
Recycled 77% vs. 67% goal
Recycle 67% of the nonhazardous waste
CO2 emissions reduction
Achieved average annual reduction equal to 6.4% of the emissions associated with our annual energy use in 2000–2004 vs. 4% goal
Achieved average annual reduction equal to 6.2% of the emissions associated with our annual energy use in 2000–2005 vs. 4% goal
Reduce CO2 emissions associated with IBM’s total energy (electricity and fuel use) by 12% by 2012 against a 2005 base year
Use of landfills**
Sent 1.72% of the products/product waste processed to landfills vs. goal of not-to-exceed 3%
Sent 1.59% of the products/product waste processed to landfills vs. goal of not-to-exceed 3%
Minimize IBM’s Product End-of-Life Management landfill rate to no more than 3%
Employees
Category 2004 2005 Future Goals
Employee satisfaction
67%
65%
IBM management continues to work with our employees to improve satisfaction***
Workforce diversity
U.S.: 31% women;
24% all minorities
U.S.: 31% women;
24% all minorities
Maintain or grow percentage of U.S. women and minority employee base
Learning and training
$700M, 15M learning hours which equals 46.5 hours per employee
$700M, 18M learning hours which equals 55.5 hours per employee
Increase employee participation in learning
Company
Category 2004 2005 Future Goals
Global contributions
$143.7M, 1% YTY
$148.5M, 3.3% YTY
Equal or higher
U.S. vs. International
U.S. $99.4M or 69%, International $44.3M or 31%
U.S. $103M or 69%, International $45.5M or 31%
Increase percentage of international giving
Distribution by type
Cash 20%, Equipment 49%, Services 31%
Cash 26%, Equipment 43%, Services 31%
Maintain or increase technology services
Global employee volunteerism
33,606 employees, 930,904 hours logged
57,284 employees, 2,064,006 hours logged
+10% for employees and hours logged
Global diverse supplier spend
$1.9B
$2.1B
Increase level of diverse supplier spend
Supplier social responsibility audits
50
200
Complete 300 supplier social responsibility audits

* The renewable energy part of our current energy conservation goal will now be part of a new climate goal currently under development

** Additional Product Stewardship goals may be found in the Environmental Stewardship section in Global Collaboration.

*** Source: Global Pulse survey to which 40% of IBMers are invited to participate annually


 Key Performance Indicators (72KB)
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