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Employees 2005 2006 Future goals
Employee satisfaction 65% 65% IBM management continues to work with our employees to improve satisfaction*
Workforce diversity U.S.: 31% women; 24% all minorities U.S.: 31% women; 24% all minorities Maintain or grow percentage of U.S. women and minority employee base
Training $700M, 18M learning hours which equals 55.5 hours per employee $682M, 19.7M learning hours which equals 55.5 hours per employee Increase employee participation in learning

Company 2005 2006 Future goals
Global contributions $148.5M, up 3.3% YTY $152.1M, up 2.4% YTY Equal or higher contributions
U.S. vs. International U.S.: $103M or 69% International: $45.5M or 31% U.S.: $95.7M or 63% International: $56.4M or 37% Increase percentage of international giving
Distribution by type Cash 26%,
Equipment 43%,
Services 31%
Cash 32%,
Equipment 39%,
Services 29%
Maintain or increase technology and services
Global employee volunteerism 56,708 employees,
2,751,936 hours logged
70,207 employees,
4,445,434 hours logged
+10% for employees and hours logged
Global diverse supplier spending $2.1 Billion $2.3 Billion Increase level of diverse supplier spending with growth in non-US countries
Supplier social responsibility audits 200 315 Continue audits/reaudits in emerging market countries; participate in EICC joint audits

Environment 2005 2006 Future goals
Energy conservation 5.5% total savings vs. 4% goal; 3.4% savings from conservation, 2.1% from renewables 3.9% total savings due to energy conservation actions vs. goal of 3.5% (renewable energy is now part of IBM’s 2nd generation CO2 emissions reduction goal) Achieve annual energy savings from conservation alone equal to 3.5% of IBM’s actual energy and fuel use
Pollution prevention 19% reduction, representing 847 metric tons 8.1% reduction, representing 315 metric tons Achieve a continual annual reduction in hazardous waste generation indexed to output
Water conservation in semiconductor operations 3.7% annual savings; 7.2% average five-year savings vs. 2% goal 2.3% annual savings; 7.0% average five-year savings vs. 2% goal Achieve average annual water conservation savings equal to 2% of IBM’s annual water use at microelectronics manufacturing facilities over a rolling five-year period
Nonhazardous waste recycling Recycled 77% vs. 67% goal Recycled 74.3% vs. 67% goal Recycle 75% of nonhazardous waste generated
C02 emissions reduction Reduced CO2 emissions by 5.5% vs. 4% goal Reduced CO2 emissions by 10.3% vs. 4% goal Further reduce CO2 emissions associated with IBM’s energy use by 12% between 2005 and 2012 through: a) energy conservation, b) use of renewable energy, and/or c) funding an equivalent CO2 emissions reduction by the procurement of Renewable Energy Certificates or comparable instruments
Use of recycled content plastics Net recycled plastic content represented 8.1% by weight of IBM’s total purchase of plastics vs. 5% goal Net recycled plastic content represented 11.7% by weight of IBM’s total purchase of plastics vs. 5% goal Ensure recycled plastics represent 5% or more by weight of the total plastics IBM procures under its corporate contracts for use in IBM products
Product landfill use Processed 59,653 metric tons of products/product waste and sent 1.43% to landfills Processed 49,083 metric tons of products and product waste, and sent 1% (0.78%) of the total to landfills vs. goal of not-to-exceed 3% Reuse or recycle end-of-life products such that the amount of product wastes sent by IBM for treatment to landfills or for incineration does not exceed a combined 3% of the total amount processed

*Source: Global Pulse Survey to which 40% of IBMers are invited to participate annually