The following data includes the Key Performance Indicators associated with our Employees performance area. We report our corporate responsibility performance with various financial and non-financial metrics, or key performance indicators (KPIs), to help define and measure progress toward our goals. We also report on additional metrics, which can be found in a summary view on our Performance Data Summary page within this section.
Employee Satisfaction
| Year | Employee Satisfaction |
|---|---|
| 08 | 67% |
| 07 | 66% |
| 06 | 65% |
| 05 | 65% |
| 04 | 67% |
| 03 | 69% |
Up to 40% of IBMers are randomly invited to participate in our annual Global Pulse Survey. The annual averages shown are the responses to, “Considering everything, how satisfied are you with your job?”
Total Learning Hours
| Year | Hours in millions |
|---|---|
| 04 | 15.3 |
| 05 | 18.0 |
| 06 | 19.6 |
| 07 | 22.3 |
| 08 | 23.3 |
In 2009, IBM is deploying a new, enterprise-wide learning framework that will help IBMers develop capabilities that are important to our clients as well as their individual career development.
Performance Data Summary
View a summary of all 2008 key performance indicators and metrics that help us define and measure progress toward organizational goals.
Downloads
2008 IBM Corporate Responsibility Report
Our key corporate citizenship priorities and initiatives, in response to today’s global realities.
Feature: Market Profile
Our business expansion is fueling us to innovate how we grow as local citizens and as global professionals in the areas in which we work.