Located in West Africa, Nigeria is the most populous country in Africa, the seventh most populous country in the world and the world’s most populous country in which the majority of the population is black. Active in the Middle East and Africa region since 1947, IBM's Nigeria operation is based in Victoria Island-Lagos. CSC teams have been deployed in Nigeria since 209. Locations have included Calabar and Abuja. Projects have included working with nonprofit and governmental agencies on such goals as building local capacity and knowledge to drive future regional growth.
- CSC Nigeria 1
28 August 2009 - 25 September 2009
"The Nigeria 1 team consisted of nine participants from the US, Ireland, Germany, Australia, France, Venezuela, India and Finland. The team worked in Calabar, the capital of Cross River State, in the southeast corner of Nigeria.
Our team worked on five distinct assignments. Three of the projects supported the government of Cross River State. We developed a plan to implement a database on child and maternal health resources, a program to develop a feasibility study for a data center/IT park and a project to establish an enterprise architecture framework for the Cross River State Government. Additional projects for the private sector involved a project to build a portal to promote local tourism and an assignment to establish a management information system for the local Tinapa business resort.
We had many memorable experiences during our time in Calabar, but perhaps the most memorable one was the opportunity to present the results of our work to the Governor of Cross River State, Liyel Imoke, and other state officials."
- CSC Nigeria 2
9 October 2009 - 8 November 2009
"The Nigeria 2 team consisted of 10 participants - 2 from the US and 1 each from Australia, Poland, Mexico, Belgium, United Kingdom, Canada, India and Germany.
The team worked in Calabar the capital of Cross River State in the Southeast corner of Nigeria.
Teams worked on five unique projects. Three of the projects were for the government of Cross River State. They included a plan to implement change management and create a database for child and maternal health care; a program to support education and the development of ICT skills to support the local market and a plan to establish an enterprise architecture framework for the Cross River State Government. Two projects were for the private sector and included a project to utilize the TEMPO Cross River Quality portal to increase local tourism and promote events, and another to develop a strategy for the implementation of a management information system for the Tinapa business resort.
A favorite memory is of one of our trips to inner Nigeria where we were able to appreciate the real Nigerian culture…the small roads, the huts, the towns teeming with young people…hundreds of motorcycles in all the communities…the people offering greetings with their hands and their smiles....and realizing that we were in the right place at the right time."
- CSC Nigeria 3
26 February 1020 - 26 March 2010
"Nigeria 3 consisted of 15 IBMers from the US, Canada, Brazil, Netherlands, UK, Turkey, India, Malaysia, Japan, and Australia.
Our assignment location was Cross River State (Calabar) in Nigeria.
Seven teams were assigned to projects in different departments of the Cross River State Government (CRSG) in Nigeria.
At the Ministry of Agriculture (MoA), we worked to improve the MoA’s capacity to manage and share knowledge, analyze and report agricultural data, adopt and integrate information technology.
At the Investment Promotion Bureau and MEDA, we worked on promoting economic growth in Cross River State.
For the Forestry Commission, our team worked on ways to protect the forest and provide a sustainable way of life for forest communities.
Our team helped the University of Technology with the efficient use of ICT.
We worked with the State Ministry of Health Essential Drug Programme, we investigated the Cross River State drug supply chain, and identified opportunities for ICT support.
In the area of Information Communication and Technology, our team progressed the work completed by ICT Team 1 and 2. We focused on Enterprise Architecture (EA) planning, standards, an EA communications plan, and IT career path development.
For the Department of Public Transportation, we developed the DOPT Website, improved Mapping of Transportation Routes, and enhanced Organizational Capacity within DOPT.
Team members also visited several places in Cross River state like Drill Monkey Ranch, a local market, Tinapa business resort and Obudu ranch. Also, team members were welcomed with warm African hospitality, dance and music."
- CSC Nigeria 4
18 June 2010 - 17 July 2010
"Nigeria Team 4 consisted of 12 IBMers from Australia, Germany, India, Japan, Korea, Netherlands, Philippines, and the US. Six teams were assigned to projects in different departments of the Cross River State Government (CRSG) in Nigeria.
Team one worked with the Cross River State University. It defined strategic actions for enhancements in university processes, facilitated an internship program for students in the Ministries of the CRSG, and helped find possibilities to engage the University community in the efficient use of information and technology.
Team two was assigned to the Information, Communication and Technology (ICT) Development Department, and helped identify an Enterprise Architecture framework to align the work of the ICT to the needs of the Ministries, helped to develop Project Management skills and developed communication packages.
Team three engaged the Ministry of Agriculture and Natural Resources. The team provided a framework for data gathering, storage and reporting to assist decision making, and defined a staged approach to implement the framework.
Team four cooperated with the Ministry of Finance. The team developed a strategy for a financial management framework to increase efficiency and facilitate decision making.
Team five worked with the Cross River State Forestry Commission. It provided the concept and implementation of an Information Database to begin a new initiative for a Climate Change Desk, and to communicate the Forestry Commission's strategy.
Team six teamed with the Department of Public Transportation (DOPT). It consulted with the DOPT Management and Operations team to improve the efficiency of the Public Transportation System."
- CSC Nigeria 5
9 June 2011 - 9 July 2011
"Although this was the fifth CSC team into Nigeria, it was the first to be based in the nation's capital Abuja. The team of 13 was given assignments across a range of Federal and local government agencies, specifically The Universal Basic Education Commission (UBEC), The Federal Capital Territory Universal Basic Education Board (FCT UBEB), The National Information Technology Development Agency (NITDA), The National Primary Healthcare Development Agency (NPHCDA), The National Electricity Regulatory Commission (NERC) and the The National Poverty Eradication Programme (NAPEP).
The Nigeria 5's assignment to the capital came during very challenging times with much political activity occurring so shortly after the Presidential and State Gubernatorial elections and a heightened level of security due to terrorist activity in the city and country as a whole. The team organised several activities within the local communities in and around Abuja. The highlight for many was a trip to a national special school for deaf, blind and dumb children in Minna, the capital of Niger state. The children performed a play and danced for their visitors and in return, the Nigeria 5 team gave out sweets and gifts and made a personal donation of approximately $350 to the school. Nigeria 5 also observed a polio vaccination programme taking place in New Karu, and in some cases did a little more than observe!"
- CSC Nigeria 6
8 February 2013 - 8 March 2013
In Nigeria 6 team there were 15 of us from 10 different countries: Laura from Canada, Leslie, Christina, Peter, Bob from US, Cinthia from Costa Rica, Mariana from Argentina, Kelsen from Brasil, Bhuvana, Mithilesh, Sundar from India, Min-Hai from Finland, Rodney from Sweden, Bouke from Netherlands and Bianka from Hungary.
We were located in Ado-Ekiti: capital of the smallest state of Nigeria, 240 km from Lagos.
New Initiative for Social Development (NISD) Sub Team:
The New Initiative for Social Development (NISD) is a small NGO working passionately towards the uplift and betterment of the local communities.
The IBM team assessed their strategy and developed a strategic plan to guide the client's future direction. The team also provided feedback and recommendations on how to address NISD's accounting needs and how to improve the monitoring and evaluation of the client's projects. The skills transfer and a five day excel training provided to NISD staff will enable the client to move into electronic data maintenance and benefit from the accounting, monitoring and evaluation templates built by the IBM team members. In the long term the project aims to help NISD achieve its goal to be an institution that provides solutions for sustainable development and justice in Nigeria.
Ekiti State University (EKSU) Sub Team:
The objective of the assignment from university's perspective was to establish reliable databases in the University and to engage the university community in the efficient use of their IT department.
Deliverables for the project were:
Besides tangible assets delivered, the team also made short and long term recommendations to ensure and increase the development for the EKSU community through technology progression.
Ministry of Education (Moe) Sub team:
In 2012 Ekiti State Government launched a program called E-School with the target of 'a laptop for every student in public schools' by 2014. The project envisions leveraging technology in education to provide a level playing field for Ekiti State students and help them compete in the global market place. An analysis of gaps and impacts formed the basis of IBM team's recommendations for a phased deployment. Phase 1 recommendations focus on leveraging available resources for immediate improvement in adoption levels while the subsequent phases could help realize the E-School vision through rolling deployment of power, wi-fi, central server and finally a complete learning management system. In addition the project team also made foundational recommendations in terms of project and vendor management, ICT Competency Center build-up or success measurement and metrics in order to build sustainability and adaptability to enable changes in the future.
ICT Department: E-Governance project sub team:
E-governance project team was working with the state's Information Communication Technology (ICT) department to improve the current paper-based, non-automated, inefficient workflow of Project Proposal Process and Project Payment Process.
Deliverables consisted of:
The e-governance project was able to deliver an optimized Future state design for the 'Procurement process' in ICT with major recommendations for short-medium-large actions to move towards a smarter governance.
ICT Department: Citizens Information Management System (CIMS) sub team:
Ekiti State's CIMS initiative includes the immediate goal to automate the current Social Security payment to elderly citizens by implementing a citizens identity management system for program participants that is scalable for a statewide identification solution. After assessing current processes, the IBM team evaluated options for Identification Management and Payment Processing for Ekiti State and made recommendations regarding the most adequate solutions and sequence of implementation. Ekiti State's long-term goals are to widen the group of users and areas of implementation to create a full e-Services solution where every state citizen would have a State ID Card, monitor government benefits online, and make electronic payments (including on only health care but also tax payments or education).
Our Niegria 6 Team also participated in Community Service Activity in the Government Special School for the blind in Ikere Ekiti. We truly believe that our work there (drainage ditch digging, washing, cleaning, delivering sanitary education and installing Braille devices) was a help for disabled children.
- CSC Nigeria 7
09 Jun 2014 - 05 Jul 2014
The Nigeria 7 team had 11 participants from 6 countries:
Alessandra Sousa Debord (Brazil and United States)
Corinne Thornburg (United States)
Elmarie Fryer (Ireland)
Fahd Mashood (India)
John Mogg (Australia)
Joydipto Banerjee (India)
Krisztina Vari (Hungary)
Nilesh Atal (India)
Sergio Daniel Garcia Ruiz (Mexico)
Susan Swanson (United States)
Vesna Hatezic (Australia)
Team was placed at Abeokuta, Ogun state. We worked with four different Ministries and Agencies of the Ogun State Government with VSO (www.vsointernational.org)
1. Ministry of Education: Developed a model to improve the capacity of Ogun State Secondary STEM Teachers. Suggested to roadmap which will improve number of students pursuing career in science stream from existing 10% to 25% in next 5 years.
2. Ogun State Water Corporation: Developed business roles and recommended improved business processes in order to enhance operational efficiencies and provide potential cost savings for the Ogun State Water Corporation.
3. Ministry of Women Affairs and Social Development: Strengthened the Service Delivery capacity for effective gender and social development in the Ogun State by providing recommendations and training to improve capabilities around data gathering, documentation and analysis. Also provided recommendations to improve the nature and level of detail of the data collected by the stake holder NGOs and improve communication practices between the NGOs and the ministry.
4. Ministry of Commerce and Industry: Recommended a Website to attract FDI and create jobs, also focussed on three departments– Geological Services, Commerce, and Industrial Promotion. Recommendations focussed on bringing transparency and efficiency to their processes, plugging revenue leakages and promoting economic growth and employment in the State.
The team spent two days at the Stella Obasanjo Children's Home where we played with all the children, did a bit of cleaning, and were able to fix a number of broken infrastructure items with the help of some local craftspeople. The team also interacted with students of Moshood Abilola Polytechnic at the Home, demonstrating our commitment to Service in a tangible way and showing that leadership is service.
- ESC Nigeria 1
23 May - 15 June, 2013
Located in West Africa’s rain forest belt, Lagos, Nigeria, is the country’s largest city and one of the world’s fastest growing. 20% of Lagos' 3,600sq km geographical area is mostly waterways; however, 90% of commuter travel in the state is road based. City authorities predict a 350% growth in the number of vehicles in the state over the next 25 years, with the population doubling to 40 million by 2030. The potential of both rail and water transport remains largely untapped as they carry less than one percent of overall traffic in the state.
Working with the Lagos Metropolitan Area Transport Authority, the agency responsible for developing and implementing the state’s transportation blueprint, and the Lagos State Ministries of Transportation, Works & Infrastructure, Science & Technology, the IBM team of experts proposed technology-driven strategies to make travel easier.
The recommendations included better coordination between agencies responsible for traffic management, police, fire and medical care. Informing the decisions of these departments would be data gathered and analyzed from a variety of sources such as cell phones, call centers, cameras, and global positioning systems devices. More accurate and up-to-date information can help transport management agencies better manage the city’s traffic flow. It will also enable them to wirelessly provide travelers with information such as road and traffic conditions, as well as bus, boat and toll schedules, to help them plan their trips more effectively.
The 5 person team of IBM executives came from Canada, the UK and the US.
The Executive Service Corps delivers Smarter Cities Challenge grants to cities around the world. Learn more about this program on our website: smartercitieschallenge.org.