The Corporate Service Corps selects top management prospects and then trains and dispatches these leaders to emerging markets around the world. Participants spend four weeks in groups of 10 to 15 to help solve economic and social problems of their selected communality. Teams work collaboratively with their government and community counterparts to understand how to implement socially responsible business practices with measurable results in a global context.
The teams spend three months preparing for their assignments in a robust curriculum that includes education about their host countries, project problem statements, and time for team building via teleconferences and social networking websites. Participants who are not from the consulting practice also immerse themselves in consulting methodology appropriate for working in emerging markets. On location, teams work with local governments, universities, and business groups on a variety of initiatives ranging from upgrading technology for a government agency, increasing international tourism to a government funded poverty alleviation initiative, working with artisans to improving public water quality.
Each team is composed of individuals with a broad array of skills as employees are drawn from across IBM’s business units and geographical locations. Participants are emerging leaders who bring a unique perspective and desire to increase their cultural awareness and knowledge of effective business and service delivery practices. Participants must easily adapt and excel in challenging global environments where they hone their problem solving and teaming skills.
The Corporate Service Corps offers a triple benefit: leadership training and development for the communities, leadership development for the participating IBMers, and greater knowledge and enhanced reputation in the growth markets for IBM.
Since its launch in 2008, the Corporate Service Corps has had a positive impact of the lives of more the 140,000 people through skills transfer and capacity building. Many thousands more have been positively impacted through the services of the organizations the Corporate Service Corps has supported. The Corporate Service Corps program has sent over 2500 participants on over 250 teams to more than 30 countries around the world. The participants come from over 60 countries and have served communities in Argentina, Brazil, Cambodia, Chile, China, Colombia, Egypt, Ethiopia, Ghana, India, Indonesia, Kazakhstan , Kenya, Malaysia, Mexico, Morocco, Nigeria, Peru, The Philippines, Poland, Romania, Russia, Senegal, South Africa, Sri Lanka, Taiwan, Tanzania, Thailand, Tunisia, Turkey, Vietnam, UAE and Ukraine . The program continues to expand to new locations each year.
At the same time, this program benefits IBM and IBMers by increasing IBM's understanding and appreciation of growth markets while creating global leaders who are culturally aware and possess advanced teaching skills. A global business and service perspective is instilled in program participants and community partners through a dynamic business environment promoting social, business, and economic development. The Corporate Service Corps program enables significant, scalable contributions to global communities while cultivating effective global leaders.