Improve post development feedback
Manufacturers today know that the product development lifecycle does not stop when the product leaves the facility and is launched to market. Yet few companies design products with support requirements and asset longevity in mind.
To ensure that the products can be profitably supported and maintained over a longer lifetime, companies must develop a communication loop between the field back to design.
What we offer
IBM offers solutions to help improve product design, deployment, maintenance, and problem resolution to include:
- Technical document management and data retention
- In-service feedback
- Service incident and fix-tracking back into planning and design
- IBM also offers
IBM business service management solutions including business service management software.