New York City Crime Rate

Session I – A PLANET OF SMARTERCITIES
Our first session delved into what it would take to build smarter cities. In essence, our speakers and panelists underscored leadership, collaboration, standards, vision—and innovation. Watch the videos below for more.

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  Session Chair
  Sam Palmisano, Chairman, President and Chief Executive Officer, IBM Corporation
  Video Remarks as Prepared

  Special Address
  Michael Bloomberg, Mayor, New York City
  Video

  A Conversation with:
  Michael Bloomberg, Mayor, New York City
  Sam Palmisano, Chairman, President and Chief Executive Officer, IBM Corporation
  Discussion Leader: Dr. Laura Tyson, S. K. and Angela Chan Professor of Global Management, Haas School of Business, University of California, Berkeley
  Video

  Smarter Cities, Smarter People: Enabling citizens through innovative network technology
  Ivan Seidenberg, Chairman and Chief Executive Officer, Verizon Communications
  

  Partnering for Smarter Cities: The Federal Role in Supporting Local Innovation
  Melody Barnes, Director, White House Domestic Policy Council
  Video

  A Conversation with:
  Melody Barnes, Director, White House Domestic Policy Council
  Sam Palmisano, Chairman, President and Chief Executive Officer, IBM Corporation
  Ivan Seidenberg, Chairman and Chief Executive Officer, Verizon Communications
  Kathryn Wylde, President and Chief Executive Officer, Partnership for New York City
  Discussion Leader: Dr. Laura Tyson, S. K. and Angela Chan Professor of Global Management, Haas School of Business, University of California, Berkeley
  

Session II – A VISION FOR SMARTERCITES
In this session some of our nation's top governors and lieutenant governors explored the design of state government and discussed how to modernize local systems in ways that will benefit the entire system.

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  Session Chair
  Marc Lautenbach, General Manager, North America, IBM Corporation
  Video

  A Conversation with:
  James Douglas, Governor, Vermont, and Chair, National Governors Association
  Sonny Perdue, Governor, Georgia
  Richard Ravitch, Lieutenant Governor, New York
  Elizabeth Roberts, Lieutenant Governor, Rhode Island
  Discussion Leader: Tom Brokaw, Special Correspondent, NBC News
  

  Great Expectations for U.S. Healthcare
  Healthcare is one of the largest and most complex challenges that cities and states face. In the second half of this session, we discussed new opportunities for innovation within healthcare.
  
  Dr. Denis Cortese, President and Chief Executive Officer, Mayo Clinic
  Video

  A Conversation with:
  Dr. Denis Cortese, President and Chief Executive Officer, Mayo Clinic
  Garrick Utley, President, The Levin Institute, The State University of New York
  Video

  Closing Comments
  Sam Palmisano, Chairman, President and Chief Executive Officer, IBM Corporation
  Video

Session III – WHAT IT TAKES TO BUILD A SMARTER CITY
Civic leaders are shaping their own leadership agendas, but they need practical plans to make their vision real. Here, IBM offers five steps cities can take to become smarter. And then ABB's CEO Joseph Hogan looks at the energy and utility considerations of smarter cities.

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  Session Chair
  Ginni Rometty, Senior Vice President, Global Sales and Distribution, IBM Corporation
  Video

  Joseph Hogan, Chief Executive Officer, ABB
  Video

  A Conversation with:
  Joseph Hogan, Chief Executive Officer, ABB
  Ginni Rometty, Senior Vice President, Global Sales and Distribution, IBM Corporation
  Video

THE SMARTERCITIES LEADERSHIP SERIES

During this morning session, participants broke up into smaller groups for structured discussions about the key systems that make up our cities—transportation, healthcare, education, public safety, government services and energy and utilities.

• Smarter Healthcare

  Access to quality, affordable healthcare is paramount to individuals living in urban centers. Cities have a complex mix of healthcare challenges to address including an aging population, growing numbers of uninsured people, virus outbreaks, and rapidly escalating costs. Yet the close proximity of doctors, nurses, hospitals, universities, research centers and critical support agencies presents a unique benefit that only cities can offer their residents. These facilities are able to share and integrate health information and to connect collaboratively with social services agencies, emergency services, and other health-related urban services. Smarter healthcare systems begin to address the societal issues of healthcare by providing a shared vision that sets a foundation for plan development to improve delivery and performance and enable shared information that results in collaborative care. All of these contribute to a healthcare system that creates value and improves quality of life.

  Healthcare (1.2MB)

  Moderator: Dr. Irving Wladawsky-Berger, Vice President Emeritus and Consultant, IBM Corporation and Visiting Lecturer, Massachusetts Institute of Technology

  Dr. José Armando Ahued Ortega, Secretary of Health, Mexico City
  Overview (86KB)Presentation (1.13MB)

  Christopher Coburn, Executive Director, Cleveland Clinic Innovations
  Overview (149KB)

  Dr. Denis Cortese, President and Chief Executive Officer, Mayo Clinic

  Dr. Ronald Paulus, Executive Vice President, Clinical Operations and Chief Innovation Officer, Geisinger Health System
  Overview (616KB)

• Smarter Transportation

  The movement of people and freight across towns, between cities or around the world is critical to economic vitality and quality of life. Transportation operators must balance capacity needs while addressing four key imperatives: predicting demand and optimizing transportation infrastructure and assets; improving the end-toend traveler and customer experience; improving operational efficiencies while reducing carbon emissions; and sustaining safety and security. To address these requirements, smarter cities must consider the multimodal transportation needs within the city and the movement between cities and countries. This will require integrating the transportation "system of systems," and moving beyond the traditional solutions of steel, asphalt and concrete to a mix of technologies such as cameras, sensors, and analytics within and between transportation operators. This session will examine the relationships across this "system of systems" and will discuss how to create smarter transportation that is adaptable, responsive, sustainable and affordable.

  Moderator: Scott Belcher, President and Chief Executive Officer, Intelligent Transportation Society of America

  Diane Gutierrez-Scaccetti, Executive Director, New Jersey Turnpike Authority
  Overview (236KB)Presentation (Flash, EXE, 14.6MB)

  The Honorable Quentin Kopp, Member and Former Chairman, California High-Speed Rail Authority
  Overview (237KB)

  Phil Mumford, Chief Executive Officer, Queensland Motorways
  Overview (352KB) Presentation (4.43MB)

  Thomas Wright, Executive Director, Regional Plan Association
  Overview (239KB) Presentation (2.29MB)

• Smarter Public Safety

  Public safety is essential to the long-term health and vibrancy of a city and is among the most important factors to influence an individual's and a business's decision to choose a particular city. Today, a host of innovative, community-based approaches and new technologies are proving effective in helping to reduce urban crime and improve emergency response. However, equating public safety with "crime prevention" would oversimplify the challenge. To feel safe, citizens must have confidence in the entire city environment and its ability to resist threats of many types, including natural disasters and terrorism among others. This session will highlight the opportunity that smarter cities bring through the use of advanced technologies and innovative approaches that help to anticipate and prevent crimes, effectively respond to emergencies, and enhance citizen services.

  Public Safety (735KB)

  Moderator: Jeremy Travis, President, John Jay College of Criminal Justice

  Salvatore Cassano, Chief of Department, New York City Fire Department
  Overview (1MB) Presentation (476KB)

  Kenneth Mekeel, Inspector, New York City Police Department and Commanding Officer, Real Time Crime Center, New York City
  Overview (285KB) Presentation (4.18MB)

  Robert Novy, Assistant to the Special Agent in Charge, New York Field Office, United States Secret Service
  Overview (1MB)

• Smarter Energy & Utilities

  New technologies, system-level analysis, and optimization dramatically improve the delivery of a city's basic utilities: energy, gas, and water. These basic utility services are the foundational elements—and, in fact, a prerequisite—for any smarter city implementation. With technologies and systems in place, suppliers and consumers alike can understand demand in real time through the use of broadband data streams, digital sensors and advanced analytics, leading to better decisions. By providing real-time information about prices and the flow of energy, an intelligent utility system helps balance the load and supports citizens and utilities in making smarter, more responsible choices about the way they buy, sell and manage electricity, water, gas, and other resources. This session will highlight several best practices that are already in place to ensure a more dynamic and efficient use of these services.

  Energy & Utilities (1.3MB)

  Moderator: Suedeen Kelly, Commissioner, Federal Energy Regulatory Commission

  Iain Campbell, Vice President and General Manager, Global Energy and WorkPlace Solutions Building Efficiency, Johnson Controls

  Lars Clausen, Executive Vice President, Sales and Distribution, DONG Energy
  Overview (85KB) Presentation (875KB)

  Dian Grueneich, Commissioner, California Public Utilities Commission

  Michael Morris, Chairman, President and Chief Executive Officer, American Electric Power

  Louis Rana, President and Chief Operating Officer, Consolidated Edison Company of New York

  Robert Shapard, Chairman and Chief Executive Officer, Oncor

  Thomas Standish, Senior Vice President, Group President and Chief Operating Officer, Regulated Operations, CenterPoint Energy
  Overview (706KB)

  John Shine, Chairman and Managing Director, ESB Networks
  Presentation (267KB)

• Smarter Education

  Smarter cities require an education system that can deliver the skills needed to drive and sustain a city's success. It requires bringing together industry, government and academia to create an education system that is highly adaptive to individuals' needs, that fosters creativity and innovation, and that views the city itself as a valuable learning environment. Today, work flows across the globe driving a new need for life-long education and skills acquisition. Our current education systems served the industrial era well, but a services—and knowledge-based economy has altered the global landscape and requires different skills and ways of learning. This session will present examples of how new technologies and interconnectedness are reshaping learning, transforming partnerships, driving innovation and enabling the acquisition of the new skills needed to successfully run our 21st century economy.

  Moderator: Dr. Matthew Goldstein, Chancellor, The City University of New York

  Alberto Carvalho, Superintendent, Miami-Dade County Public Schools

  Dr. Nancy Grasmick, State Superintendent of Schools, Maryland
  Overview (516KB)

  Dr. Beverly Hall, Superintendent, Atlanta Public Schools
  Overview (515KB)

  Joel Klein, Chancellor, New York City Department of Education
  Overview (242KB)

• Smarter Government Services

  Government services are essential to the economic health and quality of life of all citizens, businesses and the larger community. To thrive in the future, cities must make thoughtful decisions about prioritizing services that will support the vision and enable growth for the city. These decisions must be grounded in assessments of current needs combined with insight about future trends and challenges. To make these new and improved services a reality, city leaders must drive the vision and take ownership of the implementation. Government services in a smarter city must be citizen- and business-centric, and offer greater transparency and improved resource sharing across agencies. This session will explore the leadership and implementation approaches that have established innovative services and are making a difference in leading communities today.

  Government Services (5.8MB)

  Moderator: Kathryn Wylde, President and Chief Executive Officer, Partnership for New York City

  Roy Buol, Mayor, City of Dubuque

  Don R. Edwards, Assistant Agency Director, Administration and Information Services, Alameda County Social Services Agency
  Overview (86KB)Presentation (184KB)

  Robert Lieber, Deputy Mayor for Economic Development, New York City

  James Lientz, Chief Operating Officer, State of Georgia
  Overview (737KB)

  Patrick McCrory, Mayor, City of Charlotte
  Overview (737KB)Presentation (1.53MB)

Session IV – CULTURE AND THE SMARTER CITY
A smarter city is a cultured one. Whether through art, music, theater, dance, film, food or sports, culture adds vibrancy, draws acclaim, attracts new constituents and generates revenue and employment. More and more it is the difference between a stagnant city and a sustainable one. In this session, some of the leaders of our greatest cultural institutions discussed why it was important for city leaders to consider the role of culture in their cities.

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  Session Chair
  Jon Iwata, Senior Vice President, Marketing and Communications, IBM Corporation
  

  A Conversation with:
  Roger Goodell, Commissioner, National Football League
  Rocco Landesman, Chairman, National Endowment for the Arts
  Dr. Reynold Levy, President, Lincoln Center for the Performing Arts
  Glenn Lowry, Director, Museum of Modern Art
  Discussion Leader: Charlie Rose, Executive Editor and Anchor, Charlie Rose
  Video

Session V – SEIZING THE OPPORTUNITY
Forward-thinking city leaders are seizing the opportunity to make their cities, their regions and their countries smarter. The mayors of Atlanta, Charlotte, Phoenix and San Jose discuss their bold steps and imaginative approaches to designing smarter solutions. They commented on their infrastructure challenges and the long-term planning efforts required to address their cities' most pressing needs.

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  Session Chair
  Anne Altman, General Manager, Global Public Sector, IBM Corporation
  

  A Conversation with:
  Shirley Franklin, Mayor, City of Atlanta
  Phil Gordon, Mayor, City of Phoenix
  Patrick McCrory, Mayor, City of Charlotte
  Chuck Reed, Mayor, City of San Jose
  Discussion Leader: David Gergen, Professor of Public Service and Director, Center of Public Leadership, John F. Kennedy School of Government, Harvard University and Senior Political Analyst, CNN
  Video

Session VI – THE LEADERSHIP CHALLENGE
As leaders, we all have a vital stake in ensuring that our cities become more resilient, more sustainable and more secure. Indeed, the health of our planet and of society depends on it. This session explored the challenge of leadership within a global context.

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  Dr. Fareed Zakaria, Editor, Newsweek International
  Video

  A Conversation with:
  Dr. Fareed Zakaria, Editor, Newsweek International
  Aneesh Chopra, Assistant to the President of the United States and Chief Technology Officer, White House Office of Science and Technology Policy
  Sam Palmisano, Chairman, President and Chief Executive Officer, IBM Corporation
  Discussion Leader: Dr. Fareed Zakaria, Editor, Newsweek International