When is in-house disaster recovery the right fit for an enterprise?
Many organisation officials today are choosing to bring all or some of their traditional or cloud-based disaster recovery services in-house. This is a reasonable choice for companies in highly regulated industries that must adhere to specific recovery requirements, as well as for enterprises that have the infrastructure, expertise and resources necessary to implement and maintain the systems needed to meet their disaster recovery requirements.
How do I measure the benefits, costs and risks of in-house disaster recovery?
Often, company leaders look to in-house disaster recovery in the hopes of saving money and wielding greater control over their infrastructure and information. While do-it-yourself can yield positive business outcomes, many business leaders report that the do-it-yourself approach created a number of unanticipated challenges. Forrester's 2013 study on the risks of in-house disaster recovery showed top challenges for a surveyed peer group.
Five questions you should ask before choosing in-house disaster recovery:
Do we have the expertise in-house needed to run and maintain an effective disaster recovery programme?
In-house resources are needed to manage the hardware, software and business processes required to recover critical systems within established time frames. More than one-third of respondents in Forrester’s survey indicated that this was a challenge for them.
Can we ensure the ongoing funding to make the programme successful?
Almost 40 percent of Forrester’s survey respondents indicated that this is a top challenge. The proportion of IT budgets spent on business continuity and disaster recovery is at an all-time high. In 2012, enterprises spent on average 6.2 percent of their IT budgets on business continuity and disaster recovery, and 28 percent of firms spent 6% - 10% of their budgets on business continuity and disaster recovery.
Can we dedicate proper resources to the programme?
The need for human resources devoted to business continuity and disaster recovery support is on the rise. On average, peer companies in the Forrester study employed more than 31 FTEs dedicated to supporting their business continuity and disaster recovery programmes.
Can we ensure a consistent testing and exercise regimen?
Forrester’s study indicated that 48 percent of companies surveyed assessed their level of testing and exercise as ‘inadequate.’ In addition to testing being too infrequent, Forrester’s survey found that 59 percent of firms were not entirely satisfied with the outcome of the tests performed.
Will we be able to keep focus for continuous improvement on the programme?
Respondents to Forrester’s study said lack of focus is the top challenge for organisations running disaster recovery in-house. "Lack of focus on [disaster recovery] relative to other IT projects" topped the list—more than half of the respondents indicated that this is one of their top three challenges.
Easy ways to get the answers you need.
This Forrester Research report details how bringing disaster recovery operations in-house can create challenges in resources, funding and preparedness.
This report from global analyst firm IDC shows how enterprises were able to reduce costs through managed IT services—while improving quality and performance of services.