Continuous delivery of software-driven innovation

Enterprise continuous feedback and optimization capability for continuous software delivery

Continuous Customer Feedback provides the visual evidence and full context for analyzing customer behavior and pinpointing customer pain points. Feedback can be applied during both pre- and post-production phases to maximize the value of every customer visit and ensure that more transactions are completed successfully. This allows immediate visibility into the sources of customer struggles that affect their behavior and impact business.

Continuous customer feedback and optimization offerings include:

IBM® Tealeaf Customer Behavior Analysis Suite - Helps obtain the quantitative data as well as the qualitative experience information, both necessary to understand customers' true experiences and conduct customer behavior analysis.

IBM® Digital Analytics - Gain insight from digital analytics and comparative benchmarks.

IBM® SmartCloud Control Desk - Optimizes and automates service management to help reduce costs and service disruptions.

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IBM DevOps Solution Series

Best practices and tools for continuous delivery of software-driven innovation on System z

Making DevOps Real for System z

In this IBM Systems magazine excerpt, IBM Rational Vice President Hayden Lindsey tells why DevOps is a good fit for big iron.