It is no longer sufficient to base competitive position solely on great operational efficiency or growth. Global business leaders are saying they have to have both—which requires them to drive new kinds of innovation.
After years of focusing on unique solutions requiring massive human power, the IT industry is shifting to more efficient and productive models. The introduction of business consulting into the traditional IT services model is an important catalyst for this shift, as are the increasing sophistication of software and the abundance of data.
IBM can help
- With more than 175,000 professionals working with clients in 170 countries, IBM Global Services is the world's largest business services provider and has been providing outsourcing services to industry-leading clients for many decades.
- Since acquiring PricewaterhouseCoopers Consulting six years ago, IBM has completely transformed its services business model, evolving from a predominately IT outsourcing model to a high-value approach that involves automating labor-based processes, building business analytics and optimization capabilities to enable smarter enterprises and turning services into reusable assets through a combination of software, services and research and development.
- The HP/EDS acquisition has been cited for falling short in delivering strong business-facing consulting or application integration for customers—an important component in IBM's differentiated services strategy.
We're here to help
IBM has a broad range of business and technology services that deliver real business results.
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1-800-IBM-7080
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Interview
- John Lutz, Managed Business Process Services, explains IBM's advantage
(WMV, 3,38MB, 2:00)