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| | eSA (old service director for RS6K) System p's phone home ability. We have added a lot of new security and configuration options. If you haven't look at it lately take another look. A demo and more information is available at: http://www.ibm.com/support/electronic. |
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| | *With Electronic Service Agent, you can choose: Internet access or modem transmission. (Fenced Internet Remote Access Dial Service, SSLv4, IPSec in tunnel mode over a UDP socket using L2TP+PPP encapsulation, HTTP with encryption/authentication) |
| | *Gateways can communicate to IBM with both a HMC or a network of AIX standalone clients. |
| | *You can also have a network of Linux standalone clients. |
| | *You can activate Electronic Service Agent with your current firewall protection. |
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| | Electronic Service Agent detects a hardware problem and submits to IBM Support Center, without Customer effort. Support Center can begin problem analysis and create an action plan. Since eSA can transmit the error log files as soon as something happens, it can reduce down time significantly by providing the right data - right away. Security is not an issue anymore and the tool is very configurable. |
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